2784

Please select the start dates for your courses below.

1
Critical Thinking & Problem-Solving

Scheduled Start

2
Business Communication

Scheduled Start

3
Teamwork & Collaboration

Scheduled Start

What you will learn

  • Enhance and tailor written, verbal, and non-verbal communication to various workplace audiences, including managers, co-workers, direct reports, and clients.
  • Improve critical thinking and listening skills to respond to the needs of various constituents in workplace settings.
  • Develop skills in leadership, problem-solving, conflict management, and other critical group dynamics.

Program Class List

1
Critical Thinking & Problem-Solving

Course Details
The most successful professionals are able to assess the environment, analyze a situation, design a solution, and ultimately win in a competitive scenario.

2
Business Communication

Course Details
Learn how to effectively communicate and build professional relationships through face-to-face, written, and non-verbal communication.

3
Teamwork & Collaboration

Course Details
Learn essential teamwork and collaboration skills to lead, build and motivate teams in the workplace.

Meet your instructors

Mike Johansson

Principal Lecturer, School of Communication at Rochester Institute of Technology Mike Johansson is a Senior Lecturer in the School of Communication at Rochester Institute of Technology where he teaches courses in Advertising, Public Relations and Social Media. He was one of three faculty who jointly developed RIT’s first 9-credit critical thinking class, “The Meaning of Things in Three Objects.” The initial offering of the class in Spring 2017 displayed measurable growth in students’ critical thinking skills over the 15-week course. Prior to joining the RIT faculty in 2009, Mike spent more than 25 years in media companies in the United States and abroad. He maintains a lifelong interest in critical thinking and problem solving and includes weekly exercises in his classes to encourage creative thinking. A mentor once noted “Mike doesn’t think outside the box, he doesn’t recognize that the box ever existed.” Mike received two fellowships to the Poynter Institute and also served as a Digital Journalism fellow at University of California, Berkeley. He has a master’s degree from the S.I. Newhouse School of Public Communications at Syracuse University.

David Neumann

Professor, School of Communication at Rochester Institute of Technology
David Neumann is a Professor in the School of Communication at Rochester Institute of Technology (RIT) where he teaches a variety of communication courses including Persuasion, Small Group Communication, Research Methods, and Communication Theory. He has received numerous teaching awards, including the RIT Eisenhart Outstanding Teacher Award and the RIT Eisenhart Provost's Award for Excellence in Teaching. His current focus as a teacher and researcher is on increasing collaboration and cohesion in various work groups. When not on campus you might find him taking in some local music or out playing disc golf.

Andrea Hickerson

Director, School of Communication and Associate Professor at Rochester Institute of Technology
Andrea Hickerson, PhD, is the Director of the School of Communication at RIT and an Associate Professor of Journalism. She joined the RIT faculty in 2009, when RIT began its Journalism degree. She teaches undergraduate and graduate courses including, Crafting the Message, Communication Law, and Reporting & Writing. She is the recipient of two grants related to journalism innovation from the John S. and James L. Knight Foundation. In 2017 she was awarded a National Innovation Corps grant from the National Science Foundation related to entrepreneurship in publishing. In addition to her grant work on journalism innovation and education, Dr. Hickerson conducts research on journalism routines and political communication, specifically as they relate to immigrant and transnational communities. She also regularly contributes content to local media in Rochester, New York. Dr. Hickerson has a B.A. in Journalism and International Relations from Syracuse University; a M.A. in Journalism and an M.A. in Middle Eastern Studies from the University of Texas at Austin; and Ph.D. in Communication from the University of Washington.

Keri Barone

About Me

Keri Barone has a B.A. in Communication from SUNY Brockport and an M.A. in Rhetorical Criticism also from SUNY Brockport. Since coming to RIT in 2007 as Visiting Professor, she has served as faculty advisor to the National Communication’s Honors Society, Lambda Pi Eta. She initiated the student-run colloquium series, has co-organized the institute-wide Public Speaking Contest, and continues to facilitate guest speakers and volunteer opportunities to enhance community involvement by students.
2784

Duration

5 Months

Experience Level

Introductory

Learning Partner

Rochester Institute of Technology

Program Type

Professional Certificate