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Please select the start dates for your courses below.

1
The Psychology of Virtual Communications

Scheduled Start

2
Social and Immersive Media in Healthcare

Scheduled Start

3
Interprofessional and Virtual Team Management

Scheduled Start

About this program

This bundle of courses will provide you with a holistic understanding of how to optimize the way you work in the ever-growing virtual healthcare environment; how to supplement your virtual care using social media applications and social networking as well as the tools needed to promote teamwork within a virtual team environment.

This program is comprised of 3 courses:

  • The Psychology of Virtual Communications
    Considers how to enhance the skills of clinicians using technology to communicate with each other when not able to be physically face-to-face
  • Social and Immersive Media in Healthcare
    Examines the use of social media applications as adjuncts in care delivery though enhancing understanding of social networking
  • Interprofessional and Virtual Team Management
    Explores how we can develop a better understanding and use of teamwork in care pathways by promoting coordination, collaboration, communication and decision making to achieve optimal healthcare outcomes

Upon completion of each course, you will receive a letter of completion. Once all three courses have been completed you will have earned your first Badge towards your Professional Certificate in Telehealth. See below for full Certificate in Telehealth details.

Courses included

1
The Psychology of Virtual Communications

Course Details
This course provides an overview of technological methods used to enhance virtual communication skills for the telehealth provider, based on the principles of behavior analysis and psychology.

2
Social and Immersive Media in Healthcare

Course Details
This course introduces the learner to current trends in social media and the core competencies needed to utilize social media in a virtual health care practice.

3
Interprofessional and Virtual Team Management

Course Details
This course introduces the learner to virtual team management and interprofessional team dynamics in virtual health care.

CONTINUING EDUCATION HOURS:

Participants who complete each course and evaluation are awarded 10 contact hours per course by the Northeastern University School of Nursing, accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center’s Commission on Accreditation.

MaineHealth’s Office of Continuing Education is fully accredited by the Accreditation Council for Continuing Education (ACCME) and provides credit for the American Medical Association Physician’s Recognition Award.

Maine Medical Center has designated these educational activities for up to 10 AMA Category 1 Credit(s). Physicians should only claim credit commensurate with the extent of their participation of the activity.

Meet your instructors

Dr. Nicole Davis, PhD, BCBA, LABA

Dr. Nicole Davis is an Assistant Clinical Professor and the Director of Supervision in the Applied Behavior Analysis Programs at Northeastern University in Boston, MA.  She teaches in both the graduate ABA and school psychology programs and has worked diligently to incorporate behavior analysis into her courses. Prior to her time at Northeastern University, Dr. Davis served as an adjunct professor at Simmons College where she taught a number of courses to graduate students, in addition to providing supervision. Although Dr. Davis originally started teaching in traditional on -campus classes, the majority of her recent teaching has been online. This has allowed Dr. Davis to explore methods for transitioning the core features of effective instruction to online teaching. Her recent interests also include an evaluation of evidenced-based instructional methods for online teaching, and the application of behavior analytic technologies into online instruction.

Dr. Davis earned both her master’s and doctoral degrees in Behavior Analysis at Simmons College. Although she is committed to promoting the application of behavior analysis in all areas of human and animal behavior, Dr. Davis has presented nationally and published on behavior analytic approaches to health-related behavior, avoidance, and learning in higher education.

Dr. Laura Dudley, PhD, BCBA-D, LABA

Laura Dudley serves as Associate Clinical Professor and Program Director for the Applied Behavior Analysis programs at Northeastern University. She is a doctoral-level board-certified Behavior Analyst (BCBA-D) and licensed Applied Behavior Analyst (LABA) who earned her MS in Applied Behavior Analysis at Northeastern University and her PhD at Simmons College. Dr. Dudley has more than 20 years of clinical experience and 10 years of higher education teaching experience. She co-created the Autism Curriculum Encyclopedia, an online curriculum for individuals with autism that currently serves thousands of children with autism around the globe. Dr. Dudley is also a registered yoga teacher (RYT 200) and meditation instructor who leads teaches mindfulness courses at Northeastern, with a combined focus on the science and spirituality of mindfulness and meditation. Dr. Dudley speaks locally and nationally on topics focusing on human behavior, mindfulness and compassion.
Zoe Cohen, MS - Pearson Advance

Zoe Cohen, MS

Zoë Cohen's twenty years in marketing and communications has spanned the decline of MySpace to the rise of TikTok, and everything in between. With a focus on working with disrupters, doers, and dreamers, Zoë has worked with some of the most innovative people in the worlds of higher education, not for profits, and corporations. Currently, the founder of Everbrightly, Zoë also teaches graduate level courses focusing on digital marketing and tools for Northeastern University.

Sabine Amend, MA

Sabine Amend is an international communication specialist, whose experiences include communication and collaboration processes with people from more than 60 countries. A large part of her career has been entrepreneurial, including the ownership of a boutique consultancy in the U.S. Prior to joining the faculty at Northeastern University, she taught international marketing management and intercultural communication at an online MBA program in Colorado for ten years. Her interests are in communication, change-processes, leadership and the development of practical wisdom as an embodied process. At Northeastern, she fosters inquiry, analytical and reflective thinking within a broader goal of developing individuals who apply their academic work to practice, and who continue to mature as self-directed learners throughout their lives.

Dr. Janet Rico, PhD, MSN, MBA, NP-BC

Dr. Janet Rico is the Assistant Dean for Nursing Graduate Programs as well as a faculty member at Northeastern University’s Bouve College of Health Sciences. She is board-certified with the Massachusetts Board of Registration in Nursing, the American Nurses Credentialing Center, and the American Nurses Credentialing Center.  Dr. Rico earned her MSN in the Family Nurse Practitioner Program at the University of North Carolina at Chapel Hill, her MBA with a specialization in Healthcare from Boston University, and her PhD in Law and Public Policy from Northeastern University. Her research interests include long-term support and healthcare access for disabled and elderly people, long-term care policy, healthcare disparities for individuals with intellectual and developmental disabilities, entrepreneurship in nursing, and transitions for youth with special healthcare needs.

Professional Certificate in Telehealth

This unique interdisciplinary program is designed to provide clinicians and leaders in the telehealth sector with the fundamental skills and knowledge in virtual care, telehealth, and the use of technologies to enhance existing practices.

More than ever, there is a critical gap in our healthcare systems and an immediate need for practical learning in areas such as health informatics, artificial intelligence, virtual communications, social media, remote care communications and delivery, immersive media, virtual team management and delivery, legal and regulatory and technology assessment.

To address this gap, Northeastern has paired faculty practitioners with industry experts to create a unique training tailored to fit in a busy health-care professionals’ schedule.

Certificate Information Sheet

The Certificate in Telehealth program will equip you with the skills needed to take advantage of the exponential advances in science and technology within healthcare enhancing your ability to delivery optimal care.

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