Negotiating and Influencing

1 hour 58 Minutes

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Learning Programme Overview

Knowing how to negotiate is crucial for getting the best deal. Negotiating has a number of different approaches, and it can be difficult to know which approach would best suit each situation. Having an understanding of the different strategies will help you navigate any negotiating situation.

This is a self-paced course that you can complete at any time. There are some assignments/ worksheets included as part of the course, however, these are not essential for you to complete as a self-paced learner.

Learning Outcome:

1. The importance of planning and preparation
2. To identify / know who you are negotiating with
3. Techniques for negotiating effectively
4. Questions to ask before closing the negotiation
5. The seven stages to a successful negotiation
6. Different negotiation outcomes
7. Negotiation strategies (Contending, Yielding, Compromising, Problem-solving, Inaction)
8. The advantages, disadvantages and desired outcomes of each negotiation strategy
9. When to choose a specific negotiation strategy
10. Negotiation techniques and when to use them


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