Sales Operations Science

Earn your Sales Operations Science certificate of completion along with 14 Salesforce Trailhead badges. And leave the course with a Strategic Sales Operations Playbook that will demonstrate your skills to employers.

Prerequisites: None Pace: Instructor-paced 10 Weeks 3 - 4 Hours per week recommended

Please select the start dates for your courses below.

Scheduled Start:

Program Overview:

This Sales Operations Science certificate program will teach you how to make operations more effective, which is essential to growing a team’s sales performance. Learn to improve key processes in each stage of the selling cycle and motivate teams to achieve success. Delivered online, this 10-week comprehensive program is taught by industry experts and supplemented with live/online mentor-led classes.

What You Will Learn:

Our online Sales Operations Science certificate program can teach you industry-relevant skills you can apply immediately to help advance your career.

  • Salesforce Fundamentals
  • Reporting and Data Integrity
  • Sales Strategy & Metrics
  • Salesforce Automation and Business Case and Requirements
  • Career Planning
  • Strategic Sales Operations Playbook

This Pearson Advance Program is offered in partnership with Maryville University’s workforce development initiative. This is a non-credit program to enable learners to rapidly gain new skills, enrich knowledge, and/or experience online learning to better prepare for credit education.

Meet Your Instructors:

Rodney Toy

VP, WW Sales and Planning at Forescout Technologies.
As a Sales Operations executive, Rodney has led sales, sales operations and go-to-market teams for more than 25 years in some of the most notable publicly traded and private technology companies in Silicon Valley

Irina Petkova

CRM Manager,  Clever
As a data-driven & sales enablement-focused professional, Irina is passionate about Salesforce automation, learning new integrations and enterprise tools, demystifying tech stacks for sales teams, and contributing to a positive corporate culture. She currently manages all aspects of Clever's Salesforce instance.

Erik Charles

Vice President, Solutions Evangelism at Xactly 
As the Vice President, Solutions Evangelism at Xactly, Erik serves as a subject matter expert in the area of Sales Performance Management to ensure that Xactly’s marketing, sales and product teams have the necessary strategic input for industry leading messaging, positioning, and future direction. His experience in technology includes several start-ups plus positions at Canon, Sun Microsystems, and Apple. Erik has an extensive consulting and research background focusing on key measures for Sales and Marketing roles, identification of focal points for improvement in customer acquisition, and retention, as well as design and communication of improved incentive plans with strong line-of-sight metrics.

Kevin Raybon

Chairman, Global Sales Operations Association (SOPSA)
For 15+ years, Kevin has been building healthy Sales Operations functions within high tech enterprises. Throughout his career, he has focused his energy and broad background to build Sales Operations functions that build key capabilities into Sales teams.
Hana Jacover - Pearson Advance

Hana Jacover

Director, Demand Generation at Mad Kudu Hana is a technical demand generation marketer with a proven track record of strategies and programs that accelerate revenue. She has deep experience in the optimization of high-performance tactics and marketing automation technologies that build and measure pipeline. With a strong history of client loyalty and retention with marketing and sales executives at B2B tech companies, Hana has a thorough understanding of marketing strategy, the importance of data and attribution, and execution.


10 Weeks