Leading in the Digital Age

7 weeks total 4 – 8 hours each week

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About this course

The Digital Age is here. It is enabling the most comprehensive transformation of our work and personal life in history. The Digital Age promises a more prosperous and fulfilling life for everyone globally. But that promise is only as good as the capability of leaders at all levels of the organization to lead their units to success in a challenging and uncertain future.

Leading in the Digital Age develops a new mindset and five Skill Sets needed for success in the Digital Age:

  1. Leading Beyond the Edges of the leader’s unit, organization, geography, and formal authority, enabled by Digital Age tools, to provide innovative solutions to customers and other stakeholders.
  2. Building Deep Trust Relationships: In the Digital Age, trust replaces formal authority as the basis for leadership.
  3. Forming and Leading Virtual Teams: The Digital Age relentlessly shrinks time space.  Properly formed and led, virtual teams turn this challenge into an advantage over traditional teams.
  4. Collaborating and Co-Creating the Future with customers and other stakeholders. Multi-organizational value networks formed from a portfolio of relationships are replacing single-company-owned, linear value chains.  Leading in this new business model requires a “co-creation skill set.”
  5. Learning Dynamically: The only sustainable competitive advantage in the Digital Age is the capability to learn, adapt, implement, and learn as you go, faster and better than your competitors.

Leading in the Digital Age uses interactive tools to help you apply in real time what you learn from the content, other participants, and your own experience, to dynamically lead continuous innovation and change.

What you’ll learn

Learning to be an excellent digital age leader is a never-ending journey.  Our goal is to help you immediately apply what you learn in this program regardless of where you are in your journey to the digital age or of your level or position in your organization. Using your current workplace challenges, self-assessments, video vignettes, and through discussions with fellow learners and your coach you will learn how to:

  • Shift to a Digital Age Mindset
  • Work and lead across the edges of your organization
  • Build and maintain deep trust relationships
  • Form and leverage a co-creation network for rapid, responsive, and continuous innovation
  • Form and lead virtual teams
  • Lead transformation through experimentation and dynamic learning
  • Develop a personal development plan

Who can take this course?

Unfortunately, learners from one or more of the following countries or regions will not be able to register for this course: Iran, Cuba and the Crimea region of Ukraine. While edX has sought licenses from the U.S. Office of Foreign Assets Control (OFAC) to offer our courses to learners in these countries and regions, the licenses we have received are not broad enough to allow us to offer this course in all locations. EdX truly regrets that U.S. sanctions prevent us from offering all of our courses to everyone, no matter where they live.

Meet Your Instructors

Darrell Griffin

CEO and President at PerformancEdge Darrell Griffin is CEO and President of PerformancEdge, a firm dedicated to developing impactful learning platforms for organizations. He has over 30 years of experience in adult organizational learning and transformational change. His focus is helping organizations build customer-centric capability to perform effectively with customers, colleagues, suppliesr and partners at the “edge” of their organization where value exchange happens. He has designed and delivered global learning and change interventions in such organziations as Bayer, Merck, Pharmacia, Schering-Plough and DSI. In addition he has written and published articles about dynamic learning and organization change.

Matthew J. Reis

Lecturer at Boston University
Matthew J. Reis is an organizational psychologist and organization development practitioner. He holds a doctorate in Organizational Behavior from the Claremont Graduate University in Claremont, California. He has over 20 years of combined experience in business, management and consulting in organization development. Dr. Reis has extensive experience in the design, delivery, and evaluation of organizational development initiatives in a variety of corporate and nonprofit environments. Dr. Reis currently serves as a Lecturer at Boston University and has taught at the university level for over 12 years. He teaches courses in the areas of Leadership, Organizational Behavior, Change Management, Business Ethics, and Social Psychology. He is the facilitator of the Leading in the Digital Age course.

Sandra Deacon Carr

Master Lecturer in the Organizational Behavior Department at Boston University
Sandra Deacon Carr is a Master Lecturer in the Organizational Behavior Department at Boston University's Questrom School of Business where she has been teaching courses in organizational behavior, leadership, career development, and team learning for more than 25 years. She has also served as the Faculty Director of Questrom Team Learning Services for more than a decade. She specializes in curriculum design, course materials development, faculty training and mentoring, and leading large, multiple-section courses. She has extensive coaching, counseling, and team mediation experience. She earned her Ph.D. at Northeastern University and is a licensed psychologist in the state of Massachusetts. She received her M.Ed. from Boston University and B.A. from Amherst College.

Lloyd Baird

Professor of Management at Boston University
Dr. Lloyd Baird is Professor of Management at Boston University. He was Executive Director of the Leadership Institute for numerous years and currently serves on the steering committee of the Executive Development Roundtable and in the Human Resources Policy Institute; both consortiums of leading organizations devoted to improving leadership capability in their organizations. He received his BS degree from Utah State University and his MBA and PhD from Michigan State University.

Kristen J. McCormack

Master Lecturer and Executive in Residence, Organizational Behavior at Boston University
Kristen J. McCormack is a Master Lecturer and Executive in Residence in the Organizational Behavior Department at Boston University’s Questrom School of Business where she teaches Organizational Behavior and Management Consulting. She enjoys teaching and coaching adult learners in the practice of leadership and management. Ms. McCormack is also the Faculty Director of the executive Non-profit Management and Leadership Certificate Program. Ms. McCormack has more than thirty years of experience leading and managing organizations in the public, nonprofit and private sectors. Additionally she is as an advisor, board member and volunteer to dozens of non-profit organizations in and around Boston.

Experience Level


Learning Partner

Boston University

Program Type



Business & Management
Advanced Business Harvard X-Series