
MicroMasters® Program in Cloud Computing
Gain expertise in one of the hottest fields in IT
Meet your instructors

Patrick Appiah-Kubi

Charif El MaMouni
Frequently asked questions
How long does a student have to apply to and complete the full UMGC degree?
To ensure that your program remains relevant and up-to-date, UMGC sets time limits for completing a program. Students have five (5) consecutive years from the start of the graduate degree to complete their degree. For students who start with a MicroMasters, their “time clock” begins on the date that they complete their last course in the MicroMasters program and receive their Verified Certificate. This means that students should apply to UMGC promptly to begin the degree and have as much time as possible to complete it.
$25 AWS promotional credit for all students; additional $100 AWS promotional credit for students who purchase a Verified Certificate and pass the course IT Fundamentals for Business Professionals: Enterprise Systems.
Is this offer just for students who purchase a Verified Certificate?
No, all students are eligible for the $25 promotional AWS credit in IT Fundamentals for Business Professionals: Enterprise Systems. If you purchase a Verified Certificate you will receive an additional $100 promotional AWS credit upon successfully passing the course.
How do I receive my AWS promotional credit?
To take advantage of this benefit, you must first create an AWS Educate account by clicking on the link located in lesson 3 before the exams. Once registered, you will be provided with a $25 promotional credit code.
What is the AWS exercise?
This optional activity, which does not count towards the course’s final grade, will introduce you to the world of cloud computing through the creation of a WordPress site on a cloud-based web server.
If I don’t finish the course do I get to keep the AWS promotional credit?
Yes.
How do I receive my $100 AWS promotional credit?
Learners in the verified track who pass the course will receive an additional $100 in AWS Promotional Credit. This extra credit can be accessed through a link that will appear in the course after the subsection of the final exam.
If I am having issues accessing the AWS promotional credits, whom do I contact?
Please contact AWS Educate at the following link: https://aws.amazon.com/education/awseducate/contact-us/. Should there be any issues with the course itself or with the AWS exercise, contact the course team via the course discussion forum.
Are there any geography restrictions for this offer?
No.
Can I use the credits on anything?
The credits can be used for most AWS services, but there are some exclusions. See https://aws.amazon.com/awscredits/ for restrictions and limitations.
Who can take this course?
Unfortunately, learners from one or more of the following countries or regions will not be able to register for this course: Iran, Cuba and the Crimea region of Ukraine. While edX has sought licenses from the U.S. Office of Foreign Assets Control (OFAC) to offer our courses to learners in these countries and regions, the licenses we have received are not broad enough to allow us to offer this course in all locations. EdX truly regrets that U.S. sanctions prevent us from offering all of our courses to everyone, no matter where they live.
About MIT horizon
MIT Horizon is an expansive content library built to help you explore emerging technologies. Through easy-to-understand lessons, you’ll be guided through the complexities of the latest technologies and simplified expert-level concepts. Designed for both technical and non-technical learners, you can examine bite-size content that can lead to maximum career outcomes.
For a limited time, gain access to the complete MIT Horizon library.
Register today for exclusive entry.
What is a Bootcamp?
Our facilitated bootcamps focus on rapid skill acquisition by progressing you through a standard course on an accelerated schedule with peers who are committed to progressing on pace. Our bootcamps include:
- Live kick-off event
- Instructor facilitated Q&A for expert feedback and coaching
- Learner Success Support: welcome call, advising sessions, personalized pace reminders
- 24/7 help desk
About This Course:
In this bootcamp we start by learning the key project management processes, roles, mechanics, and philosophies behind Scrum. This will provide the basis for all understanding Agile in its purest form, exploring Why, Who, How, and finally What Scrum looks like applied in the real world. From understanding the agile team members, like scrum master and product owner, to the important differences in lean and agile processes
Scrum and Agile are often considered synonymous, and there is a good reason. Scrum embodies the simplest and most pure approach to managing project work at the team level. Scrum is employed by over half of all Agile practitioners across all industries. While agile may have started in software development, many industries now use an agile methodology to deliver their work. Development teams around the world are now using Kanban boards and assigning strong product owners to direct self-organizing teams to deliver on prioritized product backlogs. And nearly every new product has some sort of IT component and goes through an agile development lifecycle.
- Today nearly 100% of IT organizations use Agile and many other industries are quickly following
- The likelihood of being on a Scrum or Scrum-like project is quickly approaching 50/50 or better over time.
While this course will not make you an agile certified practitioner (PMI-ACP), or certified scrum master (CSM), it offers a more fundamental agile certification based on agile principles and how scaled agile is applied in industry today.
Upon successful completion of this course, learners can earn 10 Professional Development Unit (PDU) credits, which are recognized by the Project Management Institute (PMI). PDU credits are essential to those looking to maintain certification as a Project Management Professional (PMP).
This course can be used towards completion of a Professional Certificate in Agile Project Management.
What You Will Learn:
- Why Agile is taking over: history, case studies, and proof Agile works better
- Who uses Agile based on industry scale, stakeholders, and engineering
- How to run a successful Scrum team for speed, innovation, leadership, and control
- Scrum team makeup, user story writing, sprint planning, execution, and retro tools
- What Scrum looks like at scale, its alternatives, and how to avoid pitfalls over time

Professional Certificate in Agile Project Management

John Johnson
Program Overview
The exciting field of Cloud Computing has experienced explosive growth. This transformative technology has not only altered the way business operate, but it has also shaken up the traditional structure of the IT department and placed new demands on staff members who are faced with reinventing their own careers. With organizations rapidly moving their infrastructures and services to the cloud, jobs are growing at a breakneck pace, with many positions are left unfilled.
Gain an understanding of cloud technologies such as AWS, Azure, Google Cloud, OpenStack, and vSphere and how to leverage them to increase business productivity and effectiveness. In this Cloud Computing MicroMasters program, you will learn about Infrastructure As A Service (IaaS), Platform As A Service (PaaS), Software As A Service (SaaS), and other “X as a service” platforms. You will receive key foundational knowledge about legal and compliance issues, security and risk mitigation and how to follow industry standards and best practices. You will also gain hands-on experience in implementing, configuring and managing cloud technologies.
This applied, graduate-level program is designed for learners who want to enter or advance their careers in this exciting and well-paying field. IT professionals not already working with cloud technologies will gain a solid foundation while those with some cloud experience will gain a more in-depth understanding of other cloud technologies and other knowledge such as security, policy, and legal and compliance issues.
What you will learn
- Cloud computing foundations and models
- Types of cloud computing technologies (ie: AWS, Azure, IBM)
- Methods for managing a cloud computing adoption/migration project
- How to design a cloud computing infrastructure or service
- Deployment and configuration of cloud computing systems
- Insuring cloud security and mitigating risk
- SaaS, PaaS and IaaS and other service platforms
Courses in this program
1Cloud Computing for Enterprises
Course Details
2Cloud Computing Infrastructure
Course Details
3Cloud Computing Engineering and Management
Course Details
4Cloud Computing Security
Course Details
Meet your instructors

Charif El MaMouni

Jarrod Jordan

Patrick Appiah-Kubi

Jeff Tjiputra
Program endorsements
FAQs
Is there any way to reduce the time needed to take and pass the four online courses?
No. To earn the MicroMasters program certificate you need to successfully earn a verified certificate in all four Cloud Computing MicroMasters program courses when they are scheduled and then, pass the final, comprehensive proctored exam. The courses are on an instructor-paced schedule rather than self-paced, so there is no way to reduce the time to complete them.
Who can take this course?
Unfortunately, learners from Iran and Cuba will not be able to register for this course. While edX has received a licenses from the U.S. Office of Foreign Assets Control (OFAC) to offer courses to learners from these countries, our licenses do not cover this course. EdX truly regrets that US sanctions prevent us from offering all of our courses to everyone, no matter where they live.
How many credits will I be eligible for after completing the MicroMasters program certificate?
Learners who successfully earn the MicroMasters program certificate and are admitted into UMGC’s graduate school are eligible to earn up to 12 credits toward the Master’s degree (36 credits are required for graduation with the MS in Cloud Computing Architecture degree).
Who is the MicroMasters program intended for?
The Cloud Computing MicroMasters program is designed for individuals who want to develop theoretical and technical competencies required to design and manage cloud computing environment.
What is considered a passing grade in the MicroMasters program courses?
Students must achieve a grade of 80% or higher for a passing grade in each of the courses in the MicroMasters program.
May I take one of the courses even though I have not taken its prerequisite?
No. The program content and course projects are sequential allowing the learner to build on subsequent work. Completing the listed prerequisite courses is essential in order to be successful in the course work.
Will I earn a separate certificate for each course or just one for the entire MicroMasters program?
You will receive an individual verified certificate for each Cloud Computing MicroMasters program course that you pass as a verified student. Students passing the final capstone project review and all four Cloud Computing MicroMasters program courses on a verified track will receive a MicroMasters program certificate.
Along with the four Cloud Computing MicroMasters program courses and the final, comprehensive exam, are there any other requirements in order to be eligible for the UMGC Master’s Degree?
Yes. You need to be admitted to the Master’s program. The MicroMasters program certificate does not guarantee admission. The Learner will need to complete the application process to UMGC and meet all entrance requirements for The Graduate School. For more information visit: https://www.umgc.edu/admissions/admission-requirements/graduate-admissions.cfm
Do I need to be a verified student to earn the Cloud Computing MicroMasters program certificate?
Yes. If you are interested in the Cloud Computing MicroMasters program certificate, you must successfully pass and receive a verified certificate in each of the four Cloud Computing Program courses (CC605x, CC607x, CC615x, CC617x) as well as successfully pass the final, comprehensive proctored exam .
How long does a student have to apply to and complete the full UMGC degree?
To ensure that your program remains relevant and up-to-date, UMGC sets time limits for completing a program. Students have five (5) consecutive years from the start of the graduate degree to complete their degree. For students who start with a MicroMasters, their “time clock” begins on the date that they complete their last course in the MicroMasters program and receive their Verified Certificate. This means that students should apply to UMGC promptly to begin the degree and have as much time as possible to complete it.

MicroMasters® Program in Cloud Computing
Gain expertise in one of the hottest fields in IT
Meet your instructor

Jeff Tjiputra
Frequently asked questions
How long does a student have to apply to and complete the full UMGC degree?
To ensure that your program remains relevant and up-to-date, UMGC sets time limits for completing a program. Students have five (5) consecutive years from the start of the graduate degree to complete their degree. For students who start with a MicroMasters, their “time clock” begins on the date that they complete their last course in the MicroMasters program and receive their Verified Certificate. This means that students should apply to UMGC promptly to begin the degree and have as much time as possible to complete it.
Verified students receive $100 AWS educate starter account credit, when they sign up. Students who complete and use up their $100 will receive additional credits after completing the course.
Is this offer just for students who purchase a Verified Certificate?
AWS discontinued promotional credits for students and now use $100 AWS educate starter. If you purchase a Verified Certificate you will receive a sign-up credit of $100 and an additional $100 AWS Educate credit upon successfully passing the course.
How do I receive my AWS educate starter credit?
To take advantage of this benefit, you must first create an AWS Educate starter account by clicking on the link located in lesson 3 before the exams. Once registered, you will be provided with a $100 starter credit.
What is the AWS exercise?
This optional activity, which does not count towards the course’s final grade, will introduce you to the world of cloud computing through the creation of a WordPress site on a cloud-based web server.
If I don’t finish the course do I get to keep the AWS educate credit?
Yes, but your account will not be recredited.
How do I receive my $100 AWS educate starter credit?
Learners in the verified track who pass the course will receive an additional $100 in AWS educate starter Credit upon completion of the course. This extra credit can be accessed through a link that will appear in the course after the subsection of the final exam.
If I am having issues accessing the AWS educate starter credits, whom do I contact?
Please contact AWS Educate at the following link: https://aws.amazon.com/education/awseducate/contact-us/. Should there be any issues with the course itself or with the AWS exercise, contact the course team via the course discussion forum.
Are there any geography restrictions for this offer?
No.
Can I use the credits on anything?
The credits can be used for most AWS services, but there are some exclusions. See https://aws.amazon.com/awscredits/ for restrictions and limitations
$25 AWS promotional credit for all students; additional $100 AWS promotional credit for students who purchase a Verified Certificate and pass the course IT Fundamentals for Business Professionals: Enterprise Systems.
Is this offer just for students who purchase a Verified Certificate?
No, all students are eligible for the $25 promotional AWS credit in IT Fundamentals for Business Professionals: Enterprise Systems. If you purchase a Verified Certificate you will receive an additional $100 promotional AWS credit upon successfully passing the course.
How do I receive my AWS promotional credit?
To take advantage of this benefit, you must first create an AWS Educate account by clicking on the link located in lesson 3 before the exams. Once registered, you will be provided with a $25 promotional credit code.
What is the AWS exercise?
This optional activity, which does not count towards the course’s final grade, will introduce you to the world of cloud computing through the creation of a WordPress site on a cloud-based web server.
If I don’t finish the course do I get to keep the AWS promotional credit?
Yes.
How do I receive my $100 AWS promotional credit?
Learners in the verified track who pass the course will receive an additional $100 in AWS Promotional Credit. This extra credit can be accessed through a link that will appear in the course after the subsection of the final exam.
If I am having issues accessing the AWS promotional credits, whom do I contact?
Please contact AWS Educate at the following link: https://aws.amazon.com/education/awseducate/contact-us/. Should there be any issues with the course itself or with the AWS exercise, contact the course team via the course discussion forum.
Are there any geography restrictions for this offer?
No.
Can I use the credits on anything?
The credits can be used for most AWS services, but there are some exclusions. See https://aws.amazon.com/awscredits/ for restrictions and limitations.
Who can take this course?
Unfortunately, learners from one or more of the following countries or regions will not be able to register for this course: Iran, Cuba and the Crimea region of Ukraine. While edX has sought licenses from the U.S. Office of Foreign Assets Control (OFAC) to offer our courses to learners in these countries and regions, the licenses we have received are not broad enough to allow us to offer this course in all locations. EdX truly regrets that U.S. sanctions prevent us from offering all of our courses to everyone, no matter where they live.

MicroMasters® Program in Cloud Computing
Gain expertise in one of the hottest fields in IT
Meet Your Instructors:

Patrick Appiah-Kubi

Charif El MaMouni
Frequently Asked Questions:
How long does a student have to apply to and complete the full UMGC degree?
To ensure that your program remains relevant and up-to-date, UMGC sets time limits for completing a program. Students have five (5) consecutive years from the start of the graduate degree to complete their degree. For students who start with a MicroMasters, their “time clock” begins on the date that they complete their last course in the MicroMasters program and receive their Verified Certificate. This means that students should apply to UMGC promptly to begin the degree and have as much time as possible to complete it.
$25 AWS promotional credit for all students; additional $100 AWS promotional credit for students who purchase a Verified Certificate and pass the course IT Fundamentals for Business Professionals: Enterprise Systems.
Is this offer just for students who purchase a Verified Certificate?
No, all students are eligible for the $25 promotional AWS credit in IT Fundamentals for Business Professionals: Enterprise Systems. If you purchase a Verified Certificate you will receive an additional $100 promotional AWS credit upon successfully passing the course.
How do I receive my AWS promotional credit?
To take advantage of this benefit, you must first create an AWS Educate account by clicking on the link located in lesson 3 before the exams. Once registered, you will be provided with a $25 promotional credit code.
What is the AWS exercise?
This optional activity, which does not count towards the course’s final grade, will introduce you to the world of cloud computing through the creation of a WordPress site on a cloud-based web server.
If I don’t finish the course do I get to keep the AWS promotional credit?
Yes.
How do I receive my $100 AWS promotional credit?
Learners in the verified track who pass the course will receive an additional $100 in AWS Promotional Credit. This extra credit can be accessed through a link that will appear in the course after the subsection of the final exam.
If I am having issues accessing the AWS promotional credits, whom do I contact?
Please contact AWS Educate at the following link: https://aws.amazon.com/education/awseducate/contact-us/. Should there be any issues with the course itself or with the AWS exercise, contact the course team via the course discussion forum.
Are there any geography restrictions for this offer?
No.
Can I use the credits on anything?
The credits can be used for most AWS services, but there are some exclusions. See https://aws.amazon.com/awscredits/ for restrictions and limitations.
Who can take this course?
Unfortunately, learners from one or more of the following countries or regions will not be able to register for this course: Iran, Cuba and the Crimea region of Ukraine. While edX has sought licenses from the U.S. Office of Foreign Assets Control (OFAC) to offer our courses to learners in these countries and regions, the licenses we have received are not broad enough to allow us to offer this course in all locations. EdX truly regrets that U.S. sanctions prevent us from offering all of our courses to everyone, no matter where they live.

MicroMasters® Program in Cloud Computing
Gain expertise in one of the hottest fields in IT
Meet your instructors

Patrick Appiah-Kubi

Jarrod Jordan
Frequently asked questions
How long does a student have to apply to and complete the full UMGC degree?
To ensure that your program remains relevant and up-to-date, UMGC sets time limits for completing a program. Students have five (5) consecutive years from the start of the graduate degree to complete their degree. For students who start with a MicroMasters, their “time clock” begins on the date that they complete their last course in the MicroMasters program and receive their Verified Certificate. This means that students should apply to UMGC promptly to begin the degree and have as much time as possible to complete it.
Who can take this course?
Unfortunately, learners from one or more of the following countries or regions will not be able to register for this course: Iran, Cuba and the Crimea region of Ukraine. While edX has sought licenses from the U.S. Office of Foreign Assets Control (OFAC) to offer our courses to learners in these countries and regions, the licenses we have received are not broad enough to allow us to offer this course in all locations. EdX truly regrets that U.S. sanctions prevent us from offering all of our courses to everyone, no matter where they live.
About this course
The exciting field of Cloud Computing is rapidly changing how businesses operate today. Cloud computing provides rapid access to shared pools of resources, such as: compute, storage, networks, applications, services, or libraries using an on-demand, utility-based model. The characteristics of a cloud computing model include: self-service, network access, resource pools, rapid elasticity, and metered resource usage. As with any large-scale shift, new skills and processes must be learned and implemented to overcome management challenges. Existing business processes, workflows, and policies must be adapted to account for this new technology.
This course, part of the Cloud Computing MicroMasters program, focuses on commonly encountered management issues with the adoption and implementation of cloud computing. Examples include: Cloud migration, Cloud Requests for Proposals, Cloud Service Level Agreements, and other business process compliance issues.
You will examine these issues in depth, then review industry best practices and other case studies to develop the techniques that address and mitigate them. Business processes such as procurement, vendor management, and end-user management are also covered.
Students get up to $600 AWS credits for the entire program.
Verified students receive $100 AWS educate starter account credit, when they sign up. Students who complete and use up their $100 will receive additional credits after completing the course. See Frequently Asked Questions below for further information.
This course is part of the Cloud Computing MicroMaster’s program from UMGC. Upon completion of the program and receipt of the verified MicroMaster’s certificate, learners may then transition into the full UMGC Master’s Program in Cloud Computing Architecture. See the MicroMasters program page for more.

MicroMasters® Program in Cloud Computing
Gain expertise in one of the hottest fields in IT
Meet your instructor

Patrick Appiah-Kubi

Jarrod Jordan
Frequently asked questions
How long does a student have to apply to and complete the full UMGC degree?
To ensure that your program remains relevant and up-to-date, UMGC sets time limits for completing a program. Students have five (5) consecutive years from the start of the graduate degree to complete their degree. For students who start with a MicroMasters, their “time clock” begins on the date that they complete their last course in the MicroMasters program and receive their Verified Certificate. This means that students should apply to UMGC promptly to begin the degree and have as much time as possible to complete it.
Verified students receive $100 AWS educate starter account credit, when they sign up. Students who complete and use up their $100 will receive additional credits after completing the course.
Is this offer just for students who purchase a Verified Certificate?
AWS discontinued promotional credits for students and now use $100 AWS educate starter. If you purchase a Verified Certificate you will receive a sign-up credit of $100 and an additional $100 AWS Educate credit upon successfully passing the course.
How do I receive my AWS educate starter credit?
To take advantage of this benefit, you must first create an AWS Educate starter account by clicking on the link located in lesson 3 before the exams. Once registered, you will be provided with a $100 starter credit.
What is the AWS exercise?
This optional activity, which does not count towards the course’s final grade, will introduce you to the world of cloud computing through the creation of a W
$25 AWS promotional credit for all students; additional $100 AWS promotional credit for students who purchase a Verified Certificate and pass the course IT Fundamentals for Business Professionals: Enterprise Systems.
Is this offer just for students who purchase a Verified Certificate?
No, all students are eligible for the $25 promotional AWS credit in IT Fundamentals for Business Professionals: Enterprise Systems. If you purchase a Verified Certificate you will receive an additional $100 promotional AWS credit upon successfully passing the course.
How do I receive my AWS promotional credit?
To take advantage of this benefit, you must first create an AWS Educate account by clicking on the link located in lesson 3 before the exams. Once registered, you will be provided with a $25 promotional credit code.
What is the AWS exercise?
This optional activity, which does not count towards the course’s final grade, will introduce you to the world of cloud computing through the creation of a WordPress site on a cloud-based web server.
If I don’t finish the course do I get to keep the AWS promotional credit?
Yes.
How do I receive my $100 AWS promotional credit?
Learners in the verified track who pass the course will receive an additional $100 in AWS Promotional Credit. This extra credit can be accessed through a link that will appear in the course after the subsection of the final exam.
If I am having issues accessing the AWS promotional credits, whom do I contact?
Please contact AWS Educate at the following link: https://aws.amazon.com/education/awseducate/contact-us/. Should there be any issues with the course itself or with the AWS exercise, contact the course team via the course discussion forum.
Are there any geography restrictions for this offer?
No.
Can I use the credits on anything?
The credits can be used for most AWS services, but there are some exclusions. See https://aws.amazon.com/awscredits/ for restrictions and limitations.
Who can take this course?
Unfortunately, learners from one or more of the following countries or regions will not be able to register for this course: Iran, Cuba and the Crimea region of Ukraine. While edX has sought licenses from the U.S. Office of Foreign Assets Control (OFAC) to offer our courses to learners in these countries and regions, the licenses we have received are not broad enough to allow us to offer this course in all locations. EdX truly regrets that U.S. sanctions prevent us from offering all of our courses to everyone, no matter where they live.
Meet your instructor

Michael Trusov

Liye Ma
About this course
This course explores how anyone can be a successful startup entrepreneur or corporate innovator by thoughtfully examining themselves and the business opportunity. By harnessing these insights and cultivating an entrepreneurial spirit, you can create and transform an entrepreneurial idea into a new startup company or corporate venture.
Over 800,000 people have used The Opportunity Analysis Canvas that is the basis of this course. Designed by Dr. James V. Green, the lead faculty for this course, this unique model equips you to identify and analyze a new business opportunity that aligns with your startup entrepreneurship or corporate innovation interests.
The Opportunity Analysis Canvas distills vast amounts of research in psychology, sociology, and business into a practical how-to guide for aspiring and active entrepreneurs and innovators. The course presents a whole new understanding of entrepreneurial mindset and action. The course is structured as a nine-step experience segmented into thinking entrepreneurially, seeing entrepreneurially, and acting entrepreneurially.
What you’ll learn
- Develop the skills for identifying and analyzing entrepreneurial ideas;
- Foster thinking entrepreneurially with an awareness of entrepreneurial mindset, entrepreneurial motivation, and entrepreneurial behavior;
- Cultivate seeing entrepreneurially with attention to industry conditions, industry status, macroeconomic change, and competition; and
- Champion acting entrepreneurially with an understanding of value innovation and opportunity identification.
Courses in this program
1Identifying Entrepreneurial Opportunities
Course Details
2Creating Innovative Business Models
Course Details
3Marketing Innovative Products and Services
Course Details
4Financing Innovative Ventures
Course Details
Meet your instructors

Michael Pratt

Lola Koiki

James Green
What you will learn
- How to design your communication so that you enhance your audience’s understanding.
- The power of blending logic, emotions, and your personal presence to increase your persuasive abilities.
- Best practices for effectively handling the complex information flows in programs and projects.
- How to use coordinated management of meaning tools to build program or project teams, negotiate with stakeholders, and convince executives to support your programs/projects.
Program Overview
You may have heard that “90% of a project manager’s work is communication.” Well that’s even more true as a program manager. But do you know why communication is so important and what is good communication for making projects successful?
If you have even a little project management experience, you know communication is no longer just the transfer of information and giving directives to project managers and project teams. Modern communication theory is based upon creating shared understanding – “the coordinated management of meaning.” And nowhere is it more important to manage and coordinate meaning – and understanding – than in programs and projects.
Earn up to 50 PDUs as you progress in this professional certificate, you will learn:
- How to communicate for understanding instead of just giving information.
- What Aristotle taught us about effective communication and why his 2,000-year old advice is still vital to persuasive communication.
- How the “Coordinated Management of Meaning” can help you develop and lead high-performing project teams and programs.
- How you can better manage the flow of program or project communication, as the information hub on your project.
- How to master both emotional intelligence and cultural intelligence when communicating with your project managers, teams and stakeholders.
- How to negotiate effectively using hidden emotional and cultural subtexts.How to effectively communicate online with a distributed workforce by being “virtually present.”
- Approaches for communicating for understanding as the foundation of being a coaching, situational leadership, and servant leadership program/project manager.
- To use storytelling as a powerful risk management tool.
This certificate program is not just about theory; I also give the working project manager aspiring to program management practical tips and tools to help them improve their most important skill: communication. You’ve worked hard to gain the Project Management Institute, Inc’s (PMI) Project Management Professional (PMP), Certified Associate in Project Management (CAPM) certification or similar project management certification. And, you have mastered the PMBOK guide (“A Guide to the Project Management Body of Knowledge) communication knowledge area while preparing for the PMP exam.
These workplace-tested tips and tools are ready to use today as you manage your programs and projects whether you have project management training in traditional or agile project management (PMI-ACP). Even certified scrum masters can benefit from this online course Along with gaining professional development units (PDU), upgrade your project management training with the power skill of communication.
Courses in this program
1Effective Communication for Program and Project Stakeholders and Teams
Course Details
2Persuasion and Presence for Program and Project Managers
Course Details
3Managing Conflicts on Programs and Projects with Cultural and Emotional Intelligence
Course Details
4Designing Project Information Hubs for Program and Project Performance
Course Details
5Storytelling That Delivers Program and Project Outcomes
Course Details
Meet your instructor
