Program overview

The Project Management MicroMasters® program from RIT is a graduate level series of courses designed to provide you with the in-depth knowledge and skills needed to be a successful project manager in any industry. This online sequence is a semester’s worth of work from RIT’s Master’s degree and consists of three courses and a final capstone exam.

By earning the MicroMasters® program certificate you will develop the leadership skills needed to effectively manage a team that will meet the expectations of your customers and business goals. Build on your MicroMasters® program certificate by applying to RIT’s School of Individualized Study for a customized master’s degree.

What you will learn

  • The tools and techniques to manage the comprehensive project management life cycle for a project – from initiation through closing.
  • To balance the critical tradeoffs of time, cost and scope to meet customer expectations.
  • The ability to apply best practices across a variety of industries and businesses.
  • Lead a project to success, and how to capitalize on the leadership and behavioral facets to do so.
  • To navigate the social and cultural aspects, legal and regulatory practices, technology and infrastructure that influence projects’ success in the global market.

Program Class List

1
Project Management Life Cycle

Course Details
Project Management is one of the most in-demand skills in all industries -- from healthcare to technology and business. Take this one course, or the entire program, to prove your skills to employers.

2
Best Practices for Project Management Success

Course Details
Learn how to create an organizational environment that supports project success.

3
International Project Management

Course Details
Learn what makes global projects uniquely challenging and how to successfully manage projects based in different industries and countries.

4
Project Management MicroMasters® Capstone Exam

Course Details
Demonstrate the knowledge and skills acquired in the Project Management MicroMasters program, and prepare for graduate level program options at RIT.

Meet Your Instructors

Celine Gullace

Celine is an Instructor of Project Management at the School of Individualized Study at the Rochester Institute of Technology. Celine has over 20 years of experience in business management and teaching. She has a keen interest in influencing business decisions and leading high visibility projects. She is an experienced project management instructor and award winning teacher in mathematics. Celine was born and raised in the South of France and came to the US in 1993 to continue her education. For more information, please contact ritonline@rit.edu.

Leonie Fernandes

Leonie is an Instructor of Project Management at the School of Individualized Study at the Rochester Institute of Technology. She is a certified Project Management Professional with over 25 years of project management experience in large, global corporations in the high tech, manufacturing, healthcare and automotive industries. Leonie has extensive coaching and mentoring in leading projects within the United States and in the global arena. She received her bachelor’s degree from the University of Michigan and master’s degree from the Rochester Institute of Technology. For more information, please contact ritonline@rit.edu.

About this course

Project management is an essential skill-set for many careers and in many contexts in our lives. Introduction to Project Management is an ideal starting point if you need to manage projects at work or at home, while not necessarily being a formally trained project manager. It is also suitable if you are considering undertaking a project in the near future and are seeking to learn and apply essential project management knowledge and skills.

To deliver a project successfully, it’s important to start by clearly identifying what the project is, and what its outcomes will be. In the course, we will show you practical ways to explore and understand your goals from the outset of your project, and to consider all the factors that may affect its execution. Step by step you will learn how to plan, scope, schedule, cost and manage your project from beginning to end. Since every project relies on the people who are delivering it, the course also enables you to explore how you can effectively communicate, manage people and employ leadership skills to successfully deliver your own project.

In Introduction to Project Management, you will learn practical ways to use project management skills, whether your project is large or small. Join us to explore how you can benefit from using project management techniques in your own projects.

What you’ll learn

  • Core knowledge and applied skills in project management
  • Essential communication skills to help you manage a project
  • An understanding of why today’s projects are more complex

 

Meet your instructors

Frank Schultmann

About Me

Professor Frank Schultmann is currently Professor of Complex Project Management and serves as Director of Project Management for the University of Adelaide. In addition he also holds a Professorship of Business Administration at the Karlsruhe Institute of Technology (KIT). Frank studied Industrial Engineering and Management at the University of Karlsruhe (now KIT), completing his doctoral thesis in 1998 and his Habilitation in 2003 at the Faculty of Economics and Business Engineering. Prior to his present positions he was Professor of Industrial Management at the University of Koblenz-Landau and holder of the Chair of Business Administration, Construction Management and Economics at the University of Siegen. His research interests include sustainable production and logistics, decision support, supply chain management and optimization, systems modelling, project management, technology assessment, construction management, and information and communication technologies. This goes along with various industry collaborations. Among others Frank has worked with companies from resource industries, automotive, chemical, construction, security, food, transport and logistics.

Noel Lindsay

About Me

Noel is the Director of the Entrepreneurship, Commercialisation and Innovation Centre (ECIC) and the Academic Director, Singapore Operations, the University of Adelaide, where he is the Professor of Entrepreneurship and Commercialisation. Noel’s research embraces both business and social entrepreneurship. His practitioner-oriented entrepreneurial experience includes co-founding, growing, and harvesting ventures in Australia, South Africa, and Malaysia and he has been a Director of a Sydney-based venture capital fund. His professional accounting experience encompasses the areas of corporate insolvency as well as advisory services to growth-oriented businesses wanting to raise venture finance, and family enterprises wanting to expand. Noel is a Member of the Society of Trust and Estate Practitioners, a Member of Chartered Accountants Australia and New Zealand, and a Fellow of CPA Australia.

Anton Jordaan

About Me

Dr Anton Jordaan is CEO of the Australian Skills Development Institute and adjunct teaching faculty at The University of Adelaide’s Entrepreneurship Centre for Innovation and Commercialisation (ECIC), and Adjunct Associate Professor in the Project Management Academy at QUT in Brisbane. He holds an undergraduate degree in Accounting, and postgraduate degrees in Accounting, Business Administration, Advanced Business Practice, and a PhD. He has extensive experience in strategic management, leadership, business development and finance roles, having worked in the public sector, corporate, and entrepreneurial environments - including serving as a director of a stock exchange listed company. Anton is also a member of CPA Australia. Anton has 25 years teaching experience in the delivery of education and training courses to postgraduate students and managers in corporations. He has delivered business improvement and capacity building courses in North America, UK, Europe, Africa, Asia and Australia. Courses include Project Management, Innovation, Entrepreneurship, Leadership, and Accounting. He has inter-alia presented customised project management related courses to more than 800 middle and senior finance managers in the Oil and Gas industry internationally since 2008.

John Sing

About Me

Dr John Sing is currently a Company Director and Business Consultant in the areas of project and risk management. After a period of time as a full-time academic, both researching and teaching in the domains of business, finance, project and risk management, John is now involved in consulting and capability building for both public and private sector organisations which are actively seeking to improve on their project management and corporate governance arrangements. John is also an Adjunct Associate Professor with the University of Adelaide and holds a Doctorate from the Southern Cross University, a Masters in Accounting, a Bachelor of Business (Accounting) and a Graduate Diploma in Education.

Scrum Fundamentals LiveLessons provides practitioners with a core understanding of Scrum–the most popular agile method–and helpful advice to help them deliver high quality products that add the most value to their customers.

In this video training, Tommy Norman (CSM, CSP, PSM I, ALM MVP) provides an introduction to Agile software development using Scrum, which is a lightweight, adaptive framework for managing complex projects. It consists of roles, artifacts, and events as well as a simple set of rules to govern the relationships and interactions between them.

This LiveLessons course gives helpful insight into the history of Agile and how its values and principles can focus teams on consistently delivering quality products that immediately add value for the customer. It covers the complete Scrum framework from project initiation, executing Sprints, and delivering a product increment.

What You Will Learn

  • The history of Agile
  • The roles, artifacts, and events in Scrum
  • How to start a Scrum project
  • Essentials of writing good User Stories
  • How to maintain your Product Backlog and Release Plan
  • Agile estimation techniques
  • How to effectively plan for and execute a Sprint
  • Agile engineering best practices
  • How to integrate QA into your Sprints
  • How to inspect and adapt your process

Who Should Take This Course

  • Anyone involved in the development of software applications looking for a practical introduction to the Agile framework Scrum.

Course Requirements

  • Familiarity with the basics of software development projects.

Lesson 1: A History of Agile

Lesson 1 covers a brief history of Agile and how it has evolved over the years. The lesson starts by reviewing how software had previously been done with a more traditional “Waterfall” approach. Viewers learn some of the intrinsic issues often encountered in Waterfall projects. From there, the lesson covers how Agile got its start and evolved into the many frameworks available today.

Lesson 2: Agile Concepts

Lesson 2 covers the underlying concepts behind many of the various Agile approaches. It discusses how to separate the implementation (or mechanism) of a concept from its underlying values and principles. Finally, the lesson touches on the many Agile processes and frameworks that have risen from these concepts and have become more mainstream today.

Lesson 3: An Overview of Scrum

Lesson 3 presents the basic roles, artifacts, and events that make up the Scrum framework. These topics are covered at a high level in this lesson and discussed in more depth in the following lessons.

Lesson 4: Starting a Scrum Project

Lesson 4 begins by demonstration how to establish a Product Vision to act as a compass for the Scrum Team to follow. From there, it covers how to create the initial Product Backlog with good User Stories and then how to prioritize it appropriately. Next, viewers learn how to assemble their Scrum Teams to best deliver their product increments. Viewers also learn the Agile concepts and techniques used for estimating User Stories and how to create a Release Plan to forecast when and what might be done in the future.

Lesson 5: Executing the Sprint

Lesson 5: shows how to start developing a product. It starts off by covering the Sprint Planning Meeting where the team determines what to work on, a Sprint goal is created, and a Sprint Backlog is developed which is the plan for meeting that goal. The lesson then talks about how to work collaboratively as a Scrum Team. This lesson also covers the Daily Scrum, and it gives tips on how to make the most of this meeting. Finally, the lesson covers grooming the Product Backlog to keep a good runway of User Stories prepped and ready for the team.

Lesson 6: Ending the Sprint

Lesson 6 covers holding the Sprint Review and demoing the finished Product Increment to the stakeholders. Next, it talks about delivering that product increment to the users and how to do this as often as possible. Finally, the lesson discusses how to hold the Sprint Retrospective for the team to reflect and strive for continuous improvement.

About LiveLessons Video Training

The LiveLessons Video Training series publishes hundreds of hands-on, expert-led video tutorials covering a wide selection of technology topics designed to teach you the skills you need to succeed. This professional and personal technology video series features world-leading author instructors published by your trusted technology brands: Addison-Wesley, Cisco Press, IBM Press, Pearson IT Certification, Prentice Hall, Sams, and Que. Topics include: IT Certification, Programming, Web Development, Mobile Development, Home and Office Technologies, Business and Management, and more.

Meet your instructor

tommy-norman-headshot

Tommy Norman

Tommy Norman is Vice President of Agile Operations at Acklen Avenue in Nashville, TN. For over 20 years he has been helping clients build solutions using both Agile and traditional approaches as a CSM/ ACSM/ CSPO/ CSP/ CEC (Scrum Alliance), PSM I (Scrum.org), SAFe Agilist, and an 8 year recipient of Microsoft's MVP award in Application Lifecycle Management. Tommy is the coordinator for the Agile Nashville User Group, director of the Music City Agile Conference, a contributor to InformIt.com, Safari Books Online, Front Row Agile, as well as a frequent speaker at regional and national events. He blogs about Agile at www.tommynorman.com and rambles about most everything on Twitter as @tommynorman. When not working he enjoys being at home with his family of 5, playing guitar, and music. Tommy is the author of several top-rated Pearson LIveLessons videos including: Scrum Fundamentals, Advanced Scrum, Scrum Product Owner and Lean Principles for Scrum.

Course Overview

These easy video tutorials are the fastest way to master modern project management! Project Management LiveLessons teaches the most important elements in project management: organizing your project, developing project scope and risk assessments, planning and scheduling, monitoring and tracking progress, and dealing with the problems most likely to derail your project. Drawing on 25+ years’ experience as a world-class project management consultant, researcher, and instructor, Jeffrey Pinto covers many of the key managerial and technical areas included in the Project Management Institute’s Body of Knowledge (PMBoK). First, Pinto explains what makes projects unique, why they’re so important, and how the project lifecycle is organized. Next, he shows how to prepare crucial project artifacts including scope statements, work authorizations, and Work Breakdown Structures (WBS)… how to manage and mitigate project risks… how to plan and schedule projects and how to create project activity networks… how to use critical path, PERT, and Gantt charts… how to track projects using sophisticated Earned Value techniques… and how to efficiently close or terminate a project and learn the lessons it can teach. Whatever your experience or industry, you can become a more confident, skilled project manager—and fast!

What You Will Learn

  • The basic elements of projects and how they are organized
  • How to define a project’s scope
  • How to systematically manage project risk
  • How to create project plans and schedules
  • How to estimate using Critical Path and PERT
  • How to track and control projects
  • How to effectively close out projects and learn lessons from them
  • How to overcome common challenges in day-to-day project management

Prerequisites

  • No project management experience or knowledge required

Course Overview

Part I explores the rich history of Lean from its beginnings in the 1900s to today. It also reviews the fundamental concepts behind Lean and its offshoots such as Kanban and Lean Product Development so that you have a solid understanding of how and why it has worked so well. The end of Part I takes a look at where Lean and Scrum overlap, where they might conflict, and how best to blend these two approaches.

Part II of this course concentrates on taking what was learned in Part 1 and integrating those principles into a Scrum implementation. Lean is a vast subject with many different facets, so I have chosen to focus on four areas that I have found to best augment a Scrum implementation. We start by exposing hidden work and making it visible so that we can be transparent and identify issues with our overall process. This information then helps us talk about how to optimize the flow of our entire process, not just the part where we are writing code. As we start to master optimization, we might find that time boxes become restrictive, so we cover how to move to continuous delivery and break out of our sprints. Plus we take a deeper look into how we determine the value of the features we are developing so that we can make quick, informed decisions that help us get value to our customers faster. And lastly, I tell you three stories of integrating Lean into Scrum from my own experience to give you an idea of how this can be done.

What You Will Learn

  • Foundation in Lean principles
  • Practices for applying Lean principles in a Scrum implementation

Prerequisites

  • Knowledge of Scrum and Agile principles
  • Scrum Fundamentals LiveLessons video course by Tommy Norman recommended as a pre-requisite (not required)

Program overview

Are you an IT professional new to project management or a manager who wants to develop more robust project management skills? Perhaps you are looking to forge a career as a full-time project manager (PM). This program will introduce you to the fundamentals of project management, specifically as they apply to the field of information technology (IT).

This program will help you select project management techniques and strategies that best fit your IT project or organization. You’ll also explore how project management offices are organized and how they develop a project portfolio. Throughout the program, you’ll come to understand some of the challenges of the field, including management of diverse teams and projects that are potentially based anywhere in the world. By the end, you’ll determine your own competencies as an IT project manager and will have developed core skills required for this role.

 

What will you learn

  • Why IT organizations use project management to deliver business value and how organizational culture can influence the role of the PM and individual projects;
  • How to describe and distinguish among the major project management methodologies and project lifecycles as applied to IT and to identify strategies for managing distributed teams;
  • The purpose of a Project Management Office (PMO), high-level strategies to set up, maintain, and close a PMO, and how it can work within your organization;
  • Techniques to intake, prioritize, and select projects and programs so that they align with an organization’s overall business strategy; and
  • Which personal and performance competencies are necessary for project management in IT, and strategies for developing those skills.

Program Class List

1
Strategic Applications of IT Project & Program Management

Course Details
In this course you will learn project management standards and frameworks that increase efficiency and deliver tangible business benefits.

2
Portfolio Management, Governance, & the PMO

Course Details
Learn how a Project Management Office (PMO) works, discover techniques to monitor and control projects and find out how to keep your project portfolio healthy.

3
Leadership and Management for PM Practitioners in IT

Course Details
Learn how to develop effective project management and leadership skills that are essential for successfully guiding diverse or distributed teams and projects.

Meet Your Instructors

Debra Hildebrand

Instructor of Project Management at University of Washington
Debra Hildebrand has over 15 years’ experience in project management consulting and training for private firms and public agencies (federal, state and local level). Her specialties include strategic planning and implementation, organizational redesign and restructure, project management, and quality assurance oversight. Certified as a Project Management Professional (PMP) by the Project Management Institute, Debra is an instructor at the University of Washington, Stanford University, and City University of Seattle. She has an MBA from the Columbia Business School and is the principal of Hildebrand Solutions, a project management training and consultation firm.

Luke Panezich

Instructor of Project Management at University of Washington
Luke Panezich is a senior-level PPM practitioner and an active PMP, PMI-ACP and CSM. He’s implemented predictive, iterative and adaptive frameworks, helping organizations realize business benefits by turning strategies into IT products and services. As a project management coach and practitioner, he has led and managed teams through all stages of the project management and systems development life cycles. Certificated as a trainer and curriculum designer in Agile and other project management methodologies, Luke is an instructor for the University of Washington and serves on the board for PMI’s Puget Sound chapter. He is a veteran of the U.S. Army and has a Master's of Engineering Management from St. Martin's University.

About this course:

Do you have the skills to be an effective project manager in a global market?

This course focuses on leadership and management competencies, along with the ways that different organizational cultures can influence project management.

In this course, you’ll learn the personal and performance competencies required of project managers. You’ll also explore organizational culture and see how a team’s dynamics affect a project. Finally, you’ll delve into team composition and communications, as well as the links between organizational change management and readiness.

What you’ll learn

By the end of this course you will be able to:

  • Identify personal and performance competencies for project management
  • Build a plan for developing required project management competencies
  • Analyze how team dynamics and culture can influence a project
  • Link organizational change management to customer service and delivery readiness
  • Comprehend strategies for managing distributed team projects

Meet Your Instructors

Luke Panezich

Instructor of Project Management at University of Washington
Luke Panezich is a senior-level PPM practitioner and an active PMP, PMI-ACP and CSM. He’s implemented predictive, iterative and adaptive frameworks, helping organizations realize business benefits by turning strategies into IT products and services. As a project management coach and practitioner, he has led and managed teams through all stages of the project management and systems development life cycles. Certificated as a trainer and curriculum designer in Agile and other project management methodologies, Luke is an instructor for the University of Washington and serves on the board for PMI’s Puget Sound chapter. He is a veteran of the U.S. Army and has a Master's of Engineering Management from St. Martin's University.

Debra Hildebrand

Instructor of Project Management at University of Washington
Debra Hildebrand has over 15 years’ experience in project management consulting and training for private firms and public agencies (federal, state and local level). Her specialties include strategic planning and implementation, organizational redesign and restructure, project management, and quality assurance oversight. Certified as a Project Management Professional (PMP) by the Project Management Institute, Debra is an instructor at the University of Washington, Stanford University, and City University of Seattle. She has an MBA from the Columbia Business School and is the principal of Hildebrand Solutions, a project management training and consultation firm.

About this course

Agile Foundations will teach you what you need to know to fully understand the concepts of Agile and Scrum. Through screencasts and live training, you will explore the fundamentals of Agile techniques, how Scrum leverages Agile principles to improve project performance, the specifics of the Scrum framework, how to experience amazing benefits with Scrum today, and real-world situations, like transitioning and common pitfalls. Even though the concept of Scrum itself is easy to explain, the application is often difficult. Real-world success stories across various industries will help you see how scrum fits each unique situation.

Known globally as Mr. Agile®—and the author of Agile Project Management for Dummies and Scrum for Dummies—Mark Layton will comprehensively establish a foundation in the 3 roles, 3 artifacts, and 5 events of Scrum. With examples from Fortune 1000 companies and other common practice tips, the course will apply to those in the IT business, manufacturing, construction, healthcare, education, and even to stay-at-home moms. Introduced recommendations, metrics, and resources will prove useful information to continue your journey in implementing Agile techniques, with an emphasis on the Scrum framework.

Skill Level

  • Beginning

Who Should Take This Course

  • The primary target market for this course is someone involved with a project that is looking to improve that project’s performance through earlier visibility. Secondarily, anyone looking to improve their project management expertise through scrum master certification. While the most popular market is the in software industry, there are other industries that benefit greatly from this methodology: manufacturing, research and development, service industries like healthcare and education, and even publishing. Scrum is a horizontal framework, all departments and levels can benefit from it and all will need training on these ideas in order to successfully transition a company.

 

What You Will Learn

  • Agile and Scrum fundamentals
  • Agile manifesto and principles
  • Strategic directions
  • Scrum roles
  • Estimating and Setting Appropriate Expectations
  • Scrum in Action
  • Inspect and Adapt

Meet Your Instructors

Mark Layton

Mark C. Layton is an organizational strategist and PMI certification instructor with more than 25 years of experience in project, program, and large scale portfolio management. A former cryptographic specialist who focuses on applying Scrum in domestic cybersecurity, he is a distinguished graduate of the U.S. Air Force’s Leadership School, the chair of the Los Angeles Agile Leadership Network, and is a Certified Scrum Trainer. Mark holds degrees in engineering, behavior science, and is a double MBA.

Clear, focused, and informative. Good starting place for learning about Agile development.

O'Reilly Online Learning Reviewer

Best I’ve heard so far in Safari and in general for a long time! Good logic, good presentation, clear, and concise. . . Just epic!

O'Reilly Online Learning Reviewer

Clear, focused, and informative. Good starting place for learning about Agile development.

O'Reilly Online Learning Reviewer

Best I’ve heard so far in Safari and in general for a long time! Good logic, good presentation, clear, and concise. . . Just epic!

O'Reilly Online Learning Reviewer

Program overview

In this Professional Certificate program, you will learn the mechanics of how to design and facilitate projects using “pure” Agile Scrum and Lean Kanban techniques. You will also learn the trade-offs of using hybrid techniques such as Lean Startup, Scaled Agile For the Enterprise (SAFe), and Disciplined Agile Development.

We will then go beyond these frameworks to the science and essential principles you’ll need to ensure you get the greatest benefits of Agile Project Management methods: Speed, Innovation, Leadership, and Kaizen (Change for the Better).

After completing this course series, you will be able to clearly explain how Agile techniques address faults in traditional project management techniques, the tradeoffs (benefits and risks) of these approaches, and when it’s best to apply them to maximize value to the organization.

Engineers, managers, designers, writers, creators, and executers of all types will benefit from learning these principles of Agile. Whether you’re delivering a small part of a project or portfolios of large multi-million-dollar government works; these principles scale and apply to all industries to achieve delivery success. This is why companies that are embracing these principles continue to set record earnings and stock prices (e.g. AMZN, APPL, TSLA); and those that ignore them find themselves unable to compete.

Upon successful completion of this program, learners can earn up to 50 Professional Development Unit (PDU) credits, 10 PDU credits per course, which are recognized by the Project Management Institute (PMI). PDU credits are essential to those looking to maintain certification as a Project Management Professional (PMP).

 

What will you learn

  • Learn Scrum mechanics and how to translate other Agile frameworks such as SAFe, Disciplined, and LeSS
  • Gain a deep understanding of Agile principles and how to apply them in any industry, with case studies in Software, Aerospace, Finance, and Construction
  • Reduce risk of project failure by adopting agile results-based controls to close projects more effectively
  • Increase speed using lean/agile work management techniques proven to deliver faster
  • Improve project benefits with innovation and leadership approaches that unlock your team’s potential

Agile Project Management

1
Applied Scrum for Agile Project Management

Course Details
Learn the project management processes, roles, mechanics, and philosophies behind Scrum, the simplest and most pure approach to managing work at the team level.

2
Sprint Planning for Faster Agile Team Delivery

Course Details
Learn how to drive speed into any project by selecting and limiting work-in-progress through agile planning and task management.

3
Agile Innovation and Problem Solving Skills

Course Details
Learn how to deliver greater value through Agile solution targeting and theory of constraints that unleash your team’s innovative potential.

4
Agile Leadership Principles and Practices

Course Details
Accelerate and improve team decisions by learning Agile's facilitating leadership principles to unleash team productivity, motivation, and problem solving.

5
Agile Process, Project, and Program Controls

Course Details
Learn Agile controls that get work done with confidence by using true transparency (actuals not estimates) and continuous improvement to ensure your people, process, and products deliver valuable, working solutions.

Meet Your Instructors

John Johnson

Adjunct Professor, Clarke School of Engineering, College Park; Chief Technology Officer, Softek Enterprises LLC at
Mr. Johnson, serves as the Chief Technology Officer for Softek Enterprises LLC, a minority-owned small business providing technology solutions to government clients since 2007. Softek specializes in evolving business systems using Agile, DevOps, and Cloud technologies to deliver working solutions faster for the government’s most critical IT challenges. He has 10 years of project management, systems engineering, and advanced analytics experience. Prior to joining Softek, Mr. Johnson co-founded Second Nature Software LLC, a data science products company focused on Life Science Research. He helped design and promote their product “Rocketfish,” a data management tool that simplifies preparing data for analysis while automating data tracking and organization. Rocketfish is currently in an organization-wide trial at NCI and NIAID, as well as major universities in the DC Metro Area. Previously, Mr. Johnson was a Senior Agile Project Manager with IBM, where he led multiple development teams building applications for the National Archives Records Administration (NARA). These applications were built on Amazon’s Gov Cloud (AWS) with cutting-edge cloud technologies to process, store, and search the hundreds of petabytes of government records expected at NARA by 2020. This project won “Project of the Year” across all of IBM globally for its success in project management innovation. He also worked as a Management Consultant with Booz Allen Hamilton, where he led projects for the Marine Corps, Air Force, and Navy from optimizing site investments and posture for Reserve forces, to developing award-winning project analysis and portfolio management software to optimize billions in shore energy investments. Mr. Johnson holds a Masters in Systems Engineering and a B.S. in Civil Engineering from the University of Maryland.

About this course

Managing global projects presents unique challenges. This course addresses the knowledge, skills and behaviors required to successfully manage projects that span organizations, national boundaries and cultural differences.

In this course we will explore the impact on project management of culture, language variations, religious, regulatory and legal practices, technology penetration, temporal orientation, gender issues, corruption, ethics, personal liberty and political contexts. We learn how to meet global projects challenges through efficient use of practices and technology. The course will utilize available case studies and examples from companies to help students sharpen the skills needed to recognize and foster a successful international project environment.

First, you will learn how culture affects how teams perceive each other, lead, solve problems and execute tasks. Although the world is increasingly connected, the people behind the projects have biases, expectations and a perception of life that impacts all decisions.

Second, you will learn how to effectively manage global teams including how to build trust and collaboration across various cultures, time zones and technological settings. You will learn how to design communication channels and project structures effectively in a global project environment.

Third, you will become familiar with the issues underlying the problem of corruption, which is the abuse of trusted power for private gain. Reducing the risk of corruption strengthens a company’s reputation, builds the respect of employees and raises credibility with key stakeholders.

Finally, you will learn how the adoption of collaboration tools can enhance the global project experience.

This course is part of the RIT Project Management MicroMasters Program that is designed to teach how to successfully deliver projects in an international environment. In order to qualify for the MicroMasters Credential, you will need to earn a verified certificate in each of the three courses as well as pass a capstone exam.

What you’ll learn

  • Understanding the impact of culture on multiple aspects of a project
  • Managing global teams and building trust
  • Setting up an efficient global collaboration framework

Prerequisites

Successful completion of or understanding of concepts from Project Management Life Cycle.

Who can take this course?

Unfortunately, learners from one or more of the following countries or regions will not be able to register for this course: Iran, Cuba and the Crimea region of Ukraine. While edX has sought licenses from the U.S. Office of Foreign Assets Control (OFAC) to offer our courses to learners in these countries and regions, the licenses we have received are not broad enough to allow us to offer this course in all locations. EdX truly regrets that U.S. sanctions prevent us from offering all of our courses to everyone, no matter where they live.

Meet Your Instructors

Leonie Fernandes

Leonie is an Instructor of Project Management at the School of Individualized Study at the Rochester Institute of Technology. She is a certified Project Management Professional with over 25 years of project management experience in large, global corporations in the high tech, manufacturing, healthcare and automotive industries. Leonie has extensive coaching and mentoring in leading projects within the United States and in the global arena. She received her bachelor’s degree from the University of Michigan and master’s degree from the Rochester Institute of Technology. For more information, please contact ritonline@rit.edu.

Celine Gullace

Celine is an Instructor of Project Management at the School of Individualized Study at the Rochester Institute of Technology. Celine has over 20 years of experience in business management and teaching. She has a keen interest in influencing business decisions and leading high visibility projects. She is an experienced project management instructor and award winning teacher in mathematics. Celine was born and raised in the South of France and came to the US in 1993 to continue her education. For more information, please contact ritonline@rit.edu.