About This Course:

The Business and Professional Communications for Success program will provide learners with the essential knowledge to create eye-catching, appropriate business presentations, and apply proper techniques in their business communications, all while working in diverse environments. This program also examines the various types of business presentations in the work environment and allows learners to apply their knowledge to create a stunning presentation.

Professional Business Presentations, will dive into the world of presenting information both in written and verbal form using presentation templates or creating from scratch. This course discusses how to effectively create high-quality presentations with proper formatting, design elements (color scheme, layout, etc.), and organization. The learner will identify the appropriate presentation format and software for their audience. Learners will have the opportunity to utilize the skills gained to create an engaging PowerPoint presentation. Learners will also use their skills to create a professional handout with infographics and record a video presentation, graded by staff, as part of their final project in the course.

What You’ll Learn:

By the end of this course learners will be able to:

 Evaluate the organizational steps of a presentation

 Examine various supporting materials for presentations

 Evaluate and discuss various presentation software

 Examine design principles for presentations

 Discuss storytelling for presentations

 Develop a presentation

  • Present via video a polished presentation

Meet Your Instructor:

Debora Sepich - Pearson Advance

Debora Sepich

EdD MBA at Doane University
Debora Sepich is an entrepreneur turned educator who has spent the last 15 years blurring the lines between the world of work and the halls of education. Debora is the Director of Graduate Business and Technology Programs at Doane University. Prior to working at Doane University, she founded Dolphin Software, an environmental health and safety software company focused on supporting pharmaceutical companies, hospitals and other highly regulated industries focus on protecting people, the planet while also making sustainable profits. Debora is delighted to be marrying her years of applied business experience with online education.

About This Course:

The Business and Professional Communications for Success program will provide learners with the essential knowledge to create appropriate business messages and apply proper business writing techniques in their written business communications, all while working in diverse environments. This program also examines the various types of business presentations in the work environment and allows learners to apply their knowledge to create and present their work.

Business Writing Techniques will expand on the different communication styles of business writers. We will discuss business writers’ best practices by providing real-world scenarios and applications such as proofreading and rewriting. Learners will examine how to use the 6 C’s to enhance their business messages. Learners will also discuss the proper etiquette of business writing and examine the use of emoji in business communications.

What You’ll Learn:

By the end of this course learners will be able to:

 Identify Parts of a business letter

 Examine the 6 C’s for business messages

 Evaluate Direct Vs. Indirect messages

 Examine the use of emojis in the business setting

Meet Your Instructor:

Debora Sepich - Pearson Advance

Debora Sepich

EdD MBA at Doane University
Debora Sepich is an entrepreneur turned educator who has spent the last 15 years blurring the lines between the world of work and the halls of education. Debora is the Director of Graduate Business and Technology Programs at Doane University. Prior to working at Doane University, she founded Dolphin Software, an environmental health and safety software company focused on supporting pharmaceutical companies, hospitals and other highly regulated industries focus on protecting people, the planet while also making sustainable profits. Debora is delighted to be marrying her years of applied business experience with online education.

About This Course:

The Business and Professional Communications for Success program will provide learners with the essential knowledge of effective business communications to aid in their company’s success. Learners will create appropriate business messages through business letters and messaging and apply proper business communications techniques and business writing techniques. Learners will examine the basics of business communication while working in diverse business environments with diverse team members. This program also examines the various types of business presentations in the work environment. It allows learners to apply their knowledge to create and present their work for internal and external communication.

Learners will engage with the fundamentals of business communication. Learners will discover different communication styles and how to address them in a business setting. Learners will also assess their listening styles and emotional intelligence and how both can affect their communication skills.

What You’ll Learn:

  • By the end of this course learners will be able to:
  • Define communication
  • Examine the communication principles
  • Identify the Communication Model
  • Identify ways to effectively listen
  • Identify their communication style
  • Examine Emotional Intelligence and its use in communication

Meet Your Instructor:

Debora Sepich - Pearson Advance

Debora Sepich

EdD MBA at Doane University
Debora Sepich is an entrepreneur turned educator who has spent the last 15 years blurring the lines between the world of work and the halls of education. Debora is the Director of Graduate Business and Technology Programs at Doane University. Prior to working at Doane University, she founded Dolphin Software, an environmental health and safety software company focused on supporting pharmaceutical companies, hospitals and other highly regulated industries focus on protecting people, the planet while also making sustainable profits. Debora is delighted to be marrying her years of applied business experience with online education.

About This Course:

This health course will focus on the mental health issues of people with intellectual disability.

You will learn about the complexities of diagnosing mental health issues in people with intellectual disabilities and the types of disorders, assessments, screenings, and treatments used. There will also be a special focus on the legal and ethical complexities in health practice with patients who often require substituted consent.

This course is open to anyone, but will be of particular relevance to those in the field of advanced medical, allied health, and disability. It can also be used as workforce education for professionals who are interested in mental health.

What You’ll Learn:

  • mental health issues and disorders
  • mental health assessments and screenings
  • challenging behaviors
  • treatments
  • legal and ethical issues

Meet Your Instructors:

Nicholas Lennox

Nick is the former Director of the Queensland Centre for Intellectual and Developmental Disability at the University of Queensland. He is a researcher, educator, advocate and clinician and has specialised in the health of adults with intellectual disability since 1992. He is trained in general practice, and has developed interventions to improve the health of people with intellectual disability.

Miriam Taylor

Miriam is the former Education Coordinator at the Queensland Centre for Intellectual and Developmental Disability in the School of Medicine at the University of Queensland. She has a wealth of educational design experience for multi-users including people with intellectual disability, their families, disability organisations and health practitioners. Miriam has established an ongoing international collaboration with and is an invited contributor to the first World Disability Report for the World Health Organisation.

About This Course:

This health course will examine the specific physical health issues that affect people with an intellectual disability including, oral health, syndrome specific health issues, health communication, especially for non-verbal patients, sexual health, and interactions between tertiary and primary healthcare systems. There is a special section on complex care including issues associated with aging and spasticity, and the health impacts of epilepsy.

This course is open to anyone, but will be of particular relevance to those in the field of medical, allied health, and disability. It can also be used as workforce education for medical professionals in this field.

What You’ll Learn:

  • common health conditions
  • health assessments and health promotion
  • oral health
  • syndrome specific health issues
  • complex care associated with aging, epilepsy and spasticity

Meet Your Instructors:

Nicholas Lennox

Nick is the former Director of the Queensland Centre for Intellectual and Developmental Disability at the University of Queensland. He is a researcher, educator, advocate and clinician and has specialised in the health of adults with intellectual disability since 1992. He is trained in general practice, and has developed interventions to improve the health of people with intellectual disability.

Miriam Taylor

Miriam is the former Education Coordinator at the Queensland Centre for Intellectual and Developmental Disability in the School of Medicine at the University of Queensland. She has a wealth of educational design experience for multi-users including people with intellectual disability, their families, disability organisations and health practitioners. Miriam has established an ongoing international collaboration with and is an invited contributor to the first World Disability Report for the World Health Organisation.

What You’ll Learn:

  • How to critically evaluate your role in workplace interactions
  • How to employ strategies for active listening
  • How to ask questions that move conversations forward
  • How to communicate ideas clearly and succinctly
  • How to assess needs of clients and colleagues
  • Best practices for face-to-face and remote communication

Meet Your Instructor:

Andrea Hickerson

Director, School of Communication and Associate Professor at Rochester Institute of Technology
Andrea Hickerson, PhD, is the Director of the School of Communication at RIT and an Associate Professor of Journalism. She joined the RIT faculty in 2009, when RIT began its Journalism degree. She teaches undergraduate and graduate courses including, Crafting the Message, Communication Law, and Reporting & Writing. She is the recipient of two grants related to journalism innovation from the John S. and James L. Knight Foundation. In 2017 she was awarded a National Innovation Corps grant from the National Science Foundation related to entrepreneurship in publishing. In addition to her grant work on journalism innovation and education, Dr. Hickerson conducts research on journalism routines and political communication, specifically as they relate to immigrant and transnational communities. She also regularly contributes content to local media in Rochester, New York. Dr. Hickerson has a B.A. in Journalism and International Relations from Syracuse University; a M.A. in Journalism and an M.A. in Middle Eastern Studies from the University of Texas at Austin; and Ph.D. in Communication from the University of Washington.

What you’ll learn

  • How to perform strategic analysis and assessment
  • How to perceive and assess a critical need and design a tailored solution
  • How to identify key stakeholders and ensure their needs are met
  • How to employ adaptive problem-solving
  • How to work through obstacles collaboratively
  • How to analyze failure to improve future performance

Meet your instructor

Mike Johansson - Pearson Advance

Mike Johansson

Principal Lecturer, School of Communication at Rochester Institute of Technology Mike Johansson is a Senior Lecturer in the School of Communication at Rochester Institute of Technology where he teaches courses in Advertising, Public Relations and Social Media. He was one of three faculty who jointly developed RIT’s first 9-credit critical thinking class, “The Meaning of Things in Three Objects.” The initial offering of the class in Spring 2017 displayed measurable growth in students’ critical thinking skills over the 15-week course. Prior to joining the RIT faculty in 2009, Mike spent more than 25 years in media companies in the United States and abroad. He maintains a lifelong interest in critical thinking and problem solving and includes weekly exercises in his classes to encourage creative thinking. A mentor once noted “Mike doesn’t think outside the box, he doesn’t recognize that the box ever existed.” Mike received two fellowships to the Poynter Institute and also served as a Digital Journalism fellow at University of California, Berkeley. He has a master’s degree from the S.I. Newhouse School of Public Communications at Syracuse University.

What You’ll Learn:

  • Understand the elements of effective stories and how to use them in the workplace
  • How to tailor your messaging to a defined target audience
  • How to structure written messages for maximum audience impact, taking into consideration tone, style, point of view
  • How various platforms convey messages differently in a professional setting

Meet Your Instructor:

Ammina Kothari

Ammina Kothari is an Associate Professor in the School of Communication at the Rochester Institute of Technology, where she is also the Program Director for Communication and Media Technologies. Professor Kothari teaches a variety of journalism and communication classes, including Intro to Journalism, Mass Communications, and Communication, Gender and Media. Her research focuses on issues related to health, gender, technology and religion that are situated within the contexts of global communication, journalism and media studies. Some of her on-going research projects include comparative analyses of global journalistic practices within the context of emerging media platforms; how the media conveys information based on the newsworthiness of the issue; and exploring effective channels for message transmission based on topics and target demographics. Professor Kothari was awarded an Emerging Scholar grant from the Association for Education in Journalism and Mass Communication in January 2016 to support her research on how the British media have been reporting on the refugee crisis. In 2013 and 2014, she was awarded competitive grants to conduct fieldwork in Tanzania to assess the feasibility of using short-message-system (SMS) to communicate health information. Professor Kothari was awarded two university-wide competitive research fellowships in 2010 to conduct her fieldwork in Tanzania, which involved interviews with journalists and leaders of NGOs. In addition to interviews, she also conducted semiotic and content analyses of newspaper texts, to examine how media representations contributed to the social construction of HIV/AIDS.

What You’ll Learn:

  • How to apply the basic elements of the speech communication process
  • Tools and methods for controlling public speaking anxiety
  • How to craft a clear and impactful speech
  • How to critique other communicators using the principles of this course
  • How to identify main and supporting ideas

Meet Your Instructor:

Keith B. Jenkins

Vice President & Associate Provost for Diversity & Inclusion at Rochester Institute of Technology
Whatever the arena—professionally, in family, in ministry or in community—Keith’s desire, first and foremost, is to serve. Dr. Keith B. Jenkins, Professor of Communication in the School of Communication, is the Vice President & Associate Provost for Diversity & Inclusion at Rochester Institute of Technology. Keith, a native of Pine Bluff, Arkansas, received his B.A. in Communication from the University of Arkansas and his M.A. and Ph.D. degrees in Communication from the Florida State University. Since joining RIT in 1992 as an Assistant Professor in the Department of Communication, Dr. Jenkins has also served as RIT Faculty-in-Residence (1993 – 1995), RIT’s first Assistant Provost for Diversity (1999 – 2002), Director of Undergraduate Degree Programs in the School of Communication (2011 – 2016), and Interim Vice President and Associate Provost, Division for Diversity & Inclusion (2016 – 2017). He was also privileged to establish RIT’s Multicultural Center for Academic Success and the School of Communication’s Journalism Degree program. Jenkins is the recipient of many awards. Among the RIT awards are the 2010 Eisenhart Award for Outstanding Teaching, the 2005 Isaac L. Jordan Pluralism Award, the 2004 RIT Diversity Trailblazer Award, the 1993-94 Provost’s Excellence in Teaching Award, the 1996 and 1997 Higher Education Opportunity Program “Community Professor” awards which recognize a professor who has made a difference in the lives of HEOP students at RIT, and NTID’s (National Technical Institute for the Deaf) 1995 Pluralism Award. Jenkins’ scholarly publications and presentations center around studies in intercultural communication, political and visual rhetoric, and the rhetoric of gospel song. Most recently, the focus of his research has been on pragmatism and the rhetoric of inclusion in Barack Obama’s 2008 Presidential campaign

What You’ll Learn:

  • How to utilize best practices for presenting quantitative data using images
  • How to incorporate basics of visual design in everyday workplace presentations
  • How to select impactful and appropriate images for various audiences to support your message How to understand visual hierarchy and other text- to-image relationships

Meet Your Instructor:

Lori-Marra-Pearson-Advance

Lori Marra

Senior Lecturer, School of Communication at Rochester Institute of Technology
After a 30-year career in Technical Communication and Interactive Multimedia management, Lori joined RIT’s School of Communication full time in 2013. Professor Marra has a B.S. in Management from Nazareth College where she also double-minored in Philosophy and Studio Art. She also holds an MA in Philosophy from the University of Rochester. She focused on Stoic Ethics and her thesis is titled: The Mad Are All Unwise: The Practicality of Stoic Ethics. She teaches Communication, Public Speaking, and Technical Communication (with a focus on business communication for technical professionals). Lori is also an accomplished playwright and long-time member of the Dramatist Guild. She is advisor to the RIT Players, RIT’s theatre club and she is an artist in residence at MuCCC Theatre. For more on her playwriting career, visit her web site: lorimarra.com or follow her on Twitter @blueinkplayrite.