About This Course:

The Business and Professional Communications for Success program will provide learners with the essential knowledge to create eye-catching, appropriate business presentations, and apply proper techniques in their business communications, all while working in diverse environments. This program also examines the various types of business presentations in the work environment and allows learners to apply their knowledge to create a stunning presentation.

Professional Business Presentations, will dive into the world of presenting information both in written and verbal form using presentation templates or creating from scratch. This course discusses how to effectively create high-quality presentations with proper formatting, design elements (color scheme, layout, etc.), and organization. The learner will identify the appropriate presentation format and software for their audience. Learners will have the opportunity to utilize the skills gained to create an engaging PowerPoint presentation. Learners will also use their skills to create a professional handout with infographics and record a video presentation, graded by staff, as part of their final project in the course.

What You’ll Learn:

By the end of this course learners will be able to:

 Evaluate the organizational steps of a presentation

 Examine various supporting materials for presentations

 Evaluate and discuss various presentation software

 Examine design principles for presentations

 Discuss storytelling for presentations

 Develop a presentation

  • Present via video a polished presentation

Meet Your Instructor:

Debora Sepich - Pearson Advance

Debora Sepich

EdD MBA at Doane University
Debora Sepich is an entrepreneur turned educator who has spent the last 15 years blurring the lines between the world of work and the halls of education. Debora is the Director of Graduate Business and Technology Programs at Doane University. Prior to working at Doane University, she founded Dolphin Software, an environmental health and safety software company focused on supporting pharmaceutical companies, hospitals and other highly regulated industries focus on protecting people, the planet while also making sustainable profits. Debora is delighted to be marrying her years of applied business experience with online education.

About This Course:

The Business and Professional Communications for Success program will provide learners with the essential knowledge to create appropriate business messages and apply proper business writing techniques in their written business communications, all while working in diverse environments. This program also examines the various types of business presentations in the work environment and allows learners to apply their knowledge to create and present their work.

Business Writing Techniques will expand on the different communication styles of business writers. We will discuss business writers’ best practices by providing real-world scenarios and applications such as proofreading and rewriting. Learners will examine how to use the 6 C’s to enhance their business messages. Learners will also discuss the proper etiquette of business writing and examine the use of emoji in business communications.

What You’ll Learn:

By the end of this course learners will be able to:

 Identify Parts of a business letter

 Examine the 6 C’s for business messages

 Evaluate Direct Vs. Indirect messages

 Examine the use of emojis in the business setting

Meet Your Instructor:

Debora Sepich - Pearson Advance

Debora Sepich

EdD MBA at Doane University
Debora Sepich is an entrepreneur turned educator who has spent the last 15 years blurring the lines between the world of work and the halls of education. Debora is the Director of Graduate Business and Technology Programs at Doane University. Prior to working at Doane University, she founded Dolphin Software, an environmental health and safety software company focused on supporting pharmaceutical companies, hospitals and other highly regulated industries focus on protecting people, the planet while also making sustainable profits. Debora is delighted to be marrying her years of applied business experience with online education.

About This Course:

The Business and Professional Communications for Success program will provide learners with the essential knowledge of effective business communications to aid in their company’s success. Learners will create appropriate business messages through business letters and messaging and apply proper business communications techniques and business writing techniques. Learners will examine the basics of business communication while working in diverse business environments with diverse team members. This program also examines the various types of business presentations in the work environment. It allows learners to apply their knowledge to create and present their work for internal and external communication.

Learners will engage with the fundamentals of business communication. Learners will discover different communication styles and how to address them in a business setting. Learners will also assess their listening styles and emotional intelligence and how both can affect their communication skills.

What You’ll Learn:

  • By the end of this course learners will be able to:
  • Define communication
  • Examine the communication principles
  • Identify the Communication Model
  • Identify ways to effectively listen
  • Identify their communication style
  • Examine Emotional Intelligence and its use in communication

Meet Your Instructor:

Debora Sepich - Pearson Advance

Debora Sepich

EdD MBA at Doane University
Debora Sepich is an entrepreneur turned educator who has spent the last 15 years blurring the lines between the world of work and the halls of education. Debora is the Director of Graduate Business and Technology Programs at Doane University. Prior to working at Doane University, she founded Dolphin Software, an environmental health and safety software company focused on supporting pharmaceutical companies, hospitals and other highly regulated industries focus on protecting people, the planet while also making sustainable profits. Debora is delighted to be marrying her years of applied business experience with online education.

About This Course:

What does it take to inspire others, promote a novel idea, or even have a difficult conversation? How can you position yourself as a leader through inclusive communication? How do you know that the message you are intending to send is what is being received? Join Catalyst experts to explore this topic and the important role communication plays in inclusive leadership.

All too often, we struggle to communicate effectively—particularly with others who are different from us in some way. This course will show you how the most effective communication utilizes the inclusive leadership mindset of Empowerment, Accountability, Courage, and Humility and guide you on how to use that mindset yourself. Through research and real-world examples, you will learn strategies to enhance your communication skills and approach. Topics will include understanding dialogue processes, debunking everyday communication myths, testing assumptions, listening, expressing yourself authentically, and communicating across differences. With short quizzes, compelling case studies, and engaging videos, you will develop knowledge in each section and share your experience with other learners.

Throughout the course, you will create a plan of action to help apply the strategies learned in this course to your work and other parts of your life.

What You’ll Learn:

  • Approaches, frameworks, and tools for communicating effectively.
  • How inclusive leadership and effective communication are intertwined.
  • How to work through everyday communication roadblocks.
  • Strategies to create space for transparent and authentic communication, where people across differences feel safe to speak up and share ideas.
  • Discover your own communication strengths to build effective relationships in your professional or personal lives.

Meet Your Instructors:

Dnika J. Travis

Dnika J. Travis, PhD, specializes in organizational change, leadership and communication effectiveness, and workforce diversity and inclusion. In her position, Dnika is responsible for leading Catalyst research on the advancement and inclusion of women of color in the workplace. She is a Center Leader for the Catalyst Research Center for Corporate Practice where she distinguishes sound talent management strategies from programmatic fads and documents the best practices. In her position, she leads the Center’s research agenda, conceptualizes and develops methodologies, as well as conducts analyses for the Center’s global projects. Dnika has been widely published, and her research has been funded by several foundations and government branches including the Robert Wood Johnson Foundation, Hogg Foundation for Mental Health, and the Texas Workforce Commission. She has extensive consulting, training, and teaching experience—in the nonprofit, public, and corporate sectors helping organizations develop engaged teams that produce quality outcomes and business results. Prior to joining Catalyst, Dnika was an assistant professor at the University of Texas at Austin (UT) School of Social Work. While at UT, she was inducted into the inaugural class of the Society for Teaching Excellence. She maintains an affiliation with UT as a Fellow, leading research on employee voice, inclusion, and retention in health and human services. Dnika is also on the Editorial Board of AFFILIA: Journal of Women and Social Work. Dnika earned her PhD in social work from the University of Southern California, MSW in community organization and program evaluation from the University of Michigan, and BA in sociology from Hampton University.

Alixandra Pollack

Alixandra Pollack conducts research on organizational practices, examining diversity and inclusion efforts, change models, and the career experiences of women and men throughout the talent pipeline. As a member of the Catalyst Research Center for Corporate Practice, Alix focuses on corporate change strategies and the role of organizational and societal culture in creating inclusive workplaces. She has a strong focus on global work and cross-cultural themes, in particular through her management of the Culture Matters Research series and lead role in extending research to Mexico and other emerging markets, as well as through her leadership of Catalyst’s Global Issues Specialty Team – an internal group that builds knowledge and fields expertise requests on relevant topics such as: global trends, cultural sensitivity, regional variations, and diversity issues in emerging markets. Her work also includes research on organizational strategies related to LGBT inclusion and a role in Catalyst’s Practices team and Employee Resource Leadership Initiative (ERLI). In addition to her position in the research department, Alix is a member of the Men’s Issue Specialty Team dedicated to supporting the engagement of men as champions of workplace inclusion and equality, as well as the Millennial ERG focused on generational trends. Prior to joining Catalyst in 2011, Alix was an Advisor for the Permanent Mission of the Cote D’Ivoire at the United Nations. She holds a BA from Brandeis University and MPH in Global Public Health from George Washington University. Alix is fluent in Spanish.

Jeff Barth

Jeff Barth is the Program Director of MARC (Men Advocating Real Change), an online learning community created especially for professional men who are committed to building inclusive workplaces. In this role he is principally responsible for the development, implementation, and marketing of MARC’s strategy and initiatives aimed at empowering individuals to become inclusive leaders and powerful forces for change in the workplace. As an expert on engaging men, Mr. Barth also provides external training, does speaking engagements, and takes part in creating and expanding Catalyst’s engaging men programs. He currently sits on Catalyst’s Diversity and Inclusion Advisory Council and has served on the Catalyst Canada Honours evaluation committee. Prior to his current role, Mr. Barth served as the Program Manager of MARC. Before that he was the European Marketing Manager, where he developed strategy for member engagement and worked with the communications and branding teams to leverage Catalyst’s presence across platforms within Europe. Prior to assuming his role as European Marketing Manager, he was an Associate in Catalyst’s Public Affairs department. Before joining Catalyst, Mr. Barth managed political campaigns for candidates running for federal and local office in Utah. He also taught English in Tianjin, China. Mr. Barth received a joint Bachelor’s degree in Political Science and Sociology from Utah Valley University and is currently studying Mandarin.

About This Course:

What separates a successful leader from a mediocre one? In this course, you will learn what successful 21st-century leaders look like and how you can adopt their inclusive leadership style. Using research and best practices, as well as stories from great leaders and everyday people, you will practice empowerment, accountability, courage, and humility—key leadership skills linked to inclusive, successful teams. Throughout the course, you will meet people like yourself, who want to be the best leaders they possibly can by incorporating inclusive leadership into their everyday lives. With short quizzes and compelling case studies, you will refine your skills each section. Most importantly, you will apply your new leadership skills through exciting real-life exercises. At the end of the course, you will create a Personal Leadership Plan that will help you continue to develop your skills, knowledge, and awareness in your quest to become a successful, inclusive leader.

What You’ll Learn:

  • What successful 21st-century leaders do
  • How to develop and refine the key inclusive leadership skills of Empowerment, Accountability, Courage, and Humility—known as the “EACH” framework.
  • How to apply your new skills to case studies and in real-life situations
  • Why creating your own Personal Leadership Plan is integral to success and weekly guidance around developing yours

Meet Your Instructors:

Deepali Bagati

Deepali Bagati, PhD, leads curriculum development for the Catalyst Inclusive Leadership Initiative, working to transform diversity research, expertise, and advocacy into skill-building leadership programs for emerging leaders. She has led several workshops and training sessions on talent management, leadership development, and inclusive leadership, and she frequently speaks on topics such as women in leadership, organizational change, and diversity and inclusion strategies. Previously, Dr. Bagati led the growth and expansion of Catalyst India. Dr. Bagati received her PhD in Social Work and Social Research from Bryn Mawr College, and she has taught as adjunct faculty at Bryn Mawr College and as Assistant Professor at Yeshiva University School of Social Work in New York.

Krista Brookman

Krista Brookman is Vice President, Global Learning Products and Programs at Catalyst. In her role at Catalyst, Ms. Brookman leads special projects which includes advising on and leading the strategy of research-based D&I diagnostic tools and skill-building initiatives, training and programs. This has included the creation and launch of innovative products and programs for Catalyst focused on leadership development and inclusion measurement that foster actionable and accountable D&I results. The results have been evidenced in successful desired learning outcomes for organizations, behavioral shifts for individuals, and mission impact and revenue results for Catalyst. Ms. Brookman received an MBA and BA from the University of Wisconsin-Milwaukee.

Emily Troiano

As part of the edX project, Emily Troiano is developing content for the course IL1x: Inclusive Leadership: Becoming a Successful Leader. In her role at Catalyst’s Information Center, she manages a team of librarians who answer reference questions from Catalyst members, the media, scholars, and the public, and she plays an integral role in developing and updating knowledge products about diversity, inclusion, and business. Ms. Troiano has designed and conducted numerous staff trainings on databases, intranet content development, and work productivity. Ms. Troiano has presented at various Catalyst Awards Conferences, the Catalyst Canada Honours conference, and Catalyst Connects events.

About This Course:

This health course will focus on the mental health issues of people with intellectual disability.

You will learn about the complexities of diagnosing mental health issues in people with intellectual disabilities and the types of disorders, assessments, screenings, and treatments used. There will also be a special focus on the legal and ethical complexities in health practice with patients who often require substituted consent.

This course is open to anyone, but will be of particular relevance to those in the field of advanced medical, allied health, and disability. It can also be used as workforce education for professionals who are interested in mental health.

What You’ll Learn:

  • mental health issues and disorders
  • mental health assessments and screenings
  • challenging behaviors
  • treatments
  • legal and ethical issues

Meet Your Instructors:

Nicholas Lennox

Nick is the former Director of the Queensland Centre for Intellectual and Developmental Disability at the University of Queensland. He is a researcher, educator, advocate and clinician and has specialised in the health of adults with intellectual disability since 1992. He is trained in general practice, and has developed interventions to improve the health of people with intellectual disability.

Miriam Taylor

Miriam is the former Education Coordinator at the Queensland Centre for Intellectual and Developmental Disability in the School of Medicine at the University of Queensland. She has a wealth of educational design experience for multi-users including people with intellectual disability, their families, disability organisations and health practitioners. Miriam has established an ongoing international collaboration with and is an invited contributor to the first World Disability Report for the World Health Organisation.

About This Course:

This health course will examine the specific physical health issues that affect people with an intellectual disability including, oral health, syndrome specific health issues, health communication, especially for non-verbal patients, sexual health, and interactions between tertiary and primary healthcare systems. There is a special section on complex care including issues associated with aging and spasticity, and the health impacts of epilepsy.

This course is open to anyone, but will be of particular relevance to those in the field of medical, allied health, and disability. It can also be used as workforce education for medical professionals in this field.

What You’ll Learn:

  • common health conditions
  • health assessments and health promotion
  • oral health
  • syndrome specific health issues
  • complex care associated with aging, epilepsy and spasticity

Meet Your Instructors:

Nicholas Lennox

Nick is the former Director of the Queensland Centre for Intellectual and Developmental Disability at the University of Queensland. He is a researcher, educator, advocate and clinician and has specialised in the health of adults with intellectual disability since 1992. He is trained in general practice, and has developed interventions to improve the health of people with intellectual disability.

Miriam Taylor

Miriam is the former Education Coordinator at the Queensland Centre for Intellectual and Developmental Disability in the School of Medicine at the University of Queensland. She has a wealth of educational design experience for multi-users including people with intellectual disability, their families, disability organisations and health practitioners. Miriam has established an ongoing international collaboration with and is an invited contributor to the first World Disability Report for the World Health Organisation.

What You’ll Learn:

  • How to critically evaluate your role in workplace interactions
  • How to employ strategies for active listening
  • How to ask questions that move conversations forward
  • How to communicate ideas clearly and succinctly
  • How to assess needs of clients and colleagues
  • Best practices for face-to-face and remote communication

Meet Your Instructor:

Andrea Hickerson

Director, School of Communication and Associate Professor at Rochester Institute of Technology
Andrea Hickerson, PhD, is the Director of the School of Communication at RIT and an Associate Professor of Journalism. She joined the RIT faculty in 2009, when RIT began its Journalism degree. She teaches undergraduate and graduate courses including, Crafting the Message, Communication Law, and Reporting & Writing. She is the recipient of two grants related to journalism innovation from the John S. and James L. Knight Foundation. In 2017 she was awarded a National Innovation Corps grant from the National Science Foundation related to entrepreneurship in publishing. In addition to her grant work on journalism innovation and education, Dr. Hickerson conducts research on journalism routines and political communication, specifically as they relate to immigrant and transnational communities. She also regularly contributes content to local media in Rochester, New York. Dr. Hickerson has a B.A. in Journalism and International Relations from Syracuse University; a M.A. in Journalism and an M.A. in Middle Eastern Studies from the University of Texas at Austin; and Ph.D. in Communication from the University of Washington.

What you’ll learn

  • How to perform strategic analysis and assessment
  • How to perceive and assess a critical need and design a tailored solution
  • How to identify key stakeholders and ensure their needs are met
  • How to employ adaptive problem-solving
  • How to work through obstacles collaboratively
  • How to analyze failure to improve future performance

Meet your instructor

Mike Johansson - Pearson Advance

Mike Johansson

Principal Lecturer, School of Communication at Rochester Institute of Technology Mike Johansson is a Senior Lecturer in the School of Communication at Rochester Institute of Technology where he teaches courses in Advertising, Public Relations and Social Media. He was one of three faculty who jointly developed RIT’s first 9-credit critical thinking class, “The Meaning of Things in Three Objects.” The initial offering of the class in Spring 2017 displayed measurable growth in students’ critical thinking skills over the 15-week course. Prior to joining the RIT faculty in 2009, Mike spent more than 25 years in media companies in the United States and abroad. He maintains a lifelong interest in critical thinking and problem solving and includes weekly exercises in his classes to encourage creative thinking. A mentor once noted “Mike doesn’t think outside the box, he doesn’t recognize that the box ever existed.” Mike received two fellowships to the Poynter Institute and also served as a Digital Journalism fellow at University of California, Berkeley. He has a master’s degree from the S.I. Newhouse School of Public Communications at Syracuse University.

What You’ll Learn:

  • Understand the elements of effective stories and how to use them in the workplace
  • How to tailor your messaging to a defined target audience
  • How to structure written messages for maximum audience impact, taking into consideration tone, style, point of view
  • How various platforms convey messages differently in a professional setting

Meet Your Instructor:

Ammina Kothari

Ammina Kothari is an Associate Professor in the School of Communication at the Rochester Institute of Technology, where she is also the Program Director for Communication and Media Technologies. Professor Kothari teaches a variety of journalism and communication classes, including Intro to Journalism, Mass Communications, and Communication, Gender and Media. Her research focuses on issues related to health, gender, technology and religion that are situated within the contexts of global communication, journalism and media studies. Some of her on-going research projects include comparative analyses of global journalistic practices within the context of emerging media platforms; how the media conveys information based on the newsworthiness of the issue; and exploring effective channels for message transmission based on topics and target demographics. Professor Kothari was awarded an Emerging Scholar grant from the Association for Education in Journalism and Mass Communication in January 2016 to support her research on how the British media have been reporting on the refugee crisis. In 2013 and 2014, she was awarded competitive grants to conduct fieldwork in Tanzania to assess the feasibility of using short-message-system (SMS) to communicate health information. Professor Kothari was awarded two university-wide competitive research fellowships in 2010 to conduct her fieldwork in Tanzania, which involved interviews with journalists and leaders of NGOs. In addition to interviews, she also conducted semiotic and content analyses of newspaper texts, to examine how media representations contributed to the social construction of HIV/AIDS.