What you will learn

• How to design your communication so that you enhance your audience’s understanding.
• The power of blending logic, emotions, and your personal presence to increase your persuasive abilities.
• Best practices for effectively handling the complex information flows in programs and projects.
• How to use coordinated management of meaning tools to build program or project teams, negotiate with stakeholders, and convince executives to support your programs/projects.

Program Overview

You may have heard that “90% of a project manager’s work is communication.” Well that’s even more true as a program manager. But do you know why communication is so important and what is good communication for making projects successful?

If you have even a little project management experience, you know communication is no longer just the transfer of information and giving directives to project managers and project teams. Modern communication theory is based upon creating shared understanding – “the coordinated management of meaning.” And nowhere is it more important to manage and coordinate meaning – and understanding – than in programs and projects.

Earn up to 50 PDUs as you progress in this professional certificate, you will learn:

• How to communicate for understanding instead of just giving information.
• What Aristotle taught us about effective communication and why his 2,000-year old advice is still vital to persuasive communication.
• How the “Coordinated Management of Meaning” can help you develop and lead high-performing project teams and programs.
• How you can better manage the flow of program or project communication, as the information hub on your project.
• How to master both emotional intelligence and cultural intelligence when communicating with your project managers, teams and stakeholders.
• How to negotiate effectively using hidden emotional and cultural subtexts.How to effectively communicate online with a distributed workforce by being “virtually present.”
• Approaches for communicating for understanding as the foundation of being a coaching, situational leadership, and servant leadership program/project manager.
• To use storytelling as a powerful risk management tool.

This certificate program is not just about theory; I also give the working project manager aspiring to program management practical tips and tools to help them improve their most important skill: communication. You’ve worked hard to gain the Project Management Institute, Inc’s (PMI) Project Management Professional (PMP), Certified Associate in Project Management (CAPM) certification or similar project management certification. And, you have mastered the PMBOK guide (“A Guide to the Project Management Body of Knowledge) communication knowledge area while preparing for the PMP exam.

These workplace-tested tips and tools are ready to use today as you manage your programs and projects whether you have project management training in traditional or agile project management (PMI-ACP). Even certified scrum masters can benefit from this online course Along with gaining professional development units (PDU), upgrade your project management training with the power skill of communication.

What you will learn

• Understand and apply mathematical and statistical principles underlying key quantitative concepts
• Understand the fundamentals of Accounting and Finance
• Fundamental analytical skills, including presenting and summarizing data and how to make data-based decisions
• Quantitative methods that will help you in your career and in an MBA program should you choose to pursue one

Program Overview

Gain a solid foundation in essential quantitative and analytical skills to succeed as a business professional and prepare yourself to pursue an MBA.

In this Professional Certificate program, you will learn key quantitative and analytical skills needed to succeed as a business professional. In the era of big data, it is vital for business professionals to understand what the numbers say, whether it be analyzing financial reports or presenting data in an effective way.

The subjects covered in this program not only provide foundational business skills but also prepare you to further your business studies and pursue an MBA, where you can build upon these skills and gain theoretical and practical training at a graduate-level to better understand general business management functions.

Each course offers a personalised learning plan that highlights the areas you need to focus on to give you a competitive edge within your company or in an MBA program.

Guided by experts in the field, you will use real world examples, interactive exercises and the support of your peers to learn the fundamentals of:

• Accounting
• Finance
• Maths
• Data Analysis

This Professional Certificate program is targeted at:

• Professionals preparing to or already working in a business environment who want to enhance their quantitative business skills.
• Learners who are ready to embark on or considering an MBA program and want to identify and remove any gaps in their quantitative and analytical skills to ensure they are prepared to succeed in the program.

The “PreMBA Essentials for Professionals” Professional Certificate program will prepare you for success in an MBA at an institution such as Imperial Business School by helping you gain the fundamental skills you need to advance your studies. Imperial College Business School offers a world-class Global Online MBA program and we invite you to visit their website to learn more.

Program Overview

Learn how to drive quality and productivity programs by mastering the powerful analytical and management tools of the Six Sigma methodology and the revolutionary concepts of Lean Management.

Six Sigma and Lean enable organizations to measure and analyze production processes, to eliminate waste and to evolve their management structures in order to motivate employees and improve quality and productivity.

The series of courses is provided in collaboration with the TUM School of Management Executive Education Center and the Chair of Production and Supply Chain Management.

In this Professional Certificate program, you will learn the fundamentals of the Six Sigma methodology and Lean Manufacturing. You will learn the DMAIC (Define, Measure, Analyze, Improve, Control) process improvement cycle and examine how the principles of Lean production improve quality and productivity and enable organizational transformation.

You will be challenged to learn both the quantitative and qualitative methods associated with Six Sigma and Lean, including:

• problem definition;
• baseline performance measurement and process capability;
• measurement system analysis;
• root cause analysis;
• regression and correlation;
• design of experiments;
• control charts implementation.

Both descriptive and inferential statistics will be applied and all concepts are exercised using online problems and interactive exercises and case studies.

A TUM Lean Six Sigma Yellow Belt Certificate will help you advance your career, increase your salary earnings and improve your organization through your mastery of quality skills.

Upon successful completion of this program, learners will earn the TUM Lean Six Sigma Yellow Belt certificate, confirming mastery of Lean Six Sigma theory to a Green Belt level. The Six Sigma material is based on the American Society for Quality (www.asq.org) Six Sigma Body of Knowledge up to a Green Belt level. The Lean Production course material is based on the TUM School of Management’s course in Lean Operations

The Professional Certificate program is designed as preparation for a Lean Six Sigma Green Belt Certification project. If you are interested in obtaining both the TUM Lean Six Sigma Yellow Belt and Green Belt certificates.

NOTE: In order to achieve the TUM Lean Six Sigma Yellow Belt Certificate it is MANDATORY to complete all 3 courses mentioned below, pursuing all 3 Verified Certificates. Then, automatically, you will earn the Professional Certificate. Courses can be taken in any order, but since Six Sigma: Analyze, Improve, Control builds on the material learned in Six Sigma: Define and Measure, we recommend you to take Define and Measure first.

What You Will Learn:

• Fundamental knowledge of computer hardware and operating systems.
• Understand modern operating systems structure.
• Use the principles of computational thinking.
• Gain knowledge of state-of-the-art in network protocols, architectures, and applications.
• Learn the basic of Python programming.

This program introduces learners to the basics of computer programming and computer systems, including hardware, operating systems and computer networking.

No prior knowledge of programming or computer systems is required.

Basics of Computing & Programming outline:

1. Positional number systems
2. Hello world
3. Numerical data types and arithmetic expressions
4. Branching statements
5. Iterative/Loop statements
6. Strings & Functions
7. Array-based sequences/Lists

Introduction to Networking outline:

1. Computer networking overview
2. Computer networking architecture: application, transport, network and link layers
3. Network Security overview

Computer Hardware & Operating Systems outline:

1. Fundamentals of system hardware
2. Introduction to OS concepts
3. OS processes and threads
4. Thread concurrency and deadlocks
5. Memory management