Program Overview:
This Sales Operations Science certificate program will teach you how to make operations more effective, which is essential to growing a team’s sales performance. Learn to improve key processes in each stage of the selling cycle and motivate teams to achieve success. Delivered online, this 10-week comprehensive program is taught by industry experts and supplemented with live/online mentor-led classes.
What You Will Learn:
Our online Sales Operations Science certificate program can teach you industry-relevant skills you can apply immediately to help advance your career.
- Salesforce Fundamentals
- Reporting and Data Integrity
- Sales Strategy & Metrics
- Salesforce Automation and Business Case and Requirements
- Career Planning
- Strategic Sales Operations Playbook
This Pearson Advance Program is offered in partnership with Maryville University’s workforce development initiative. This is a non-credit program to enable learners to rapidly gain new skills, enrich knowledge, and/or experience online learning to better prepare for credit education.
Meet Your Instructors:

Rodney Toy

Irina Petkova

Erik Charles

Kevin Raybon

Hana Jacover
Program Overview:
This Digital Marketing Science certificate program can transform you into a complete digital marketer with expertise in the most in-demand marketing domains. Fast track your career in digital marketing with practical training and technical certifications you can apply on the job. Delivered online, this 10-week comprehensive program is taught by industry experts and supplemented with live/online mentor-led classes.
What You Will Learn:
When you complete our online Digital Marketing certificate program, in addition to the industry-relevant skills you’ll learn below, you will have created a strategic digital marketing playbook, refined by industry expert feedback, to use as your portfolio.
- Web Analytics
- Search Engine Optimization
- Email Marketing
- Online Reputation Management
- Search Engine Marketing
- Social Media Marketing
- Digital Marketing Strategy
This Pearson Advance Program is offered in partnership with Maryville University’s workforce development initiative. This is a non-credit program to enable learners to rapidly gain new skills, enrich knowledge, and/or experience online learning to better prepare for credit education.
Meet Your Instructors:

Steph Parker

Damaris Lasa

Tim Sullivan

Ryder Meehan
Program Endorsements
Course Overview:
All of us carry explicit or implicit theories of learning. They manifest themselves in the ways we learn, the ways we teach, and the ways we think about leadership and learning.
In Leaders of Learning, you will identify and develop your personal theory of learning, and explore how it fits into the shifting landscape of learning. This isn’t just about schools, it’s about the broader and bigger world of learning.
The education sector is undergoing great transformation, and in the coming decades will continue to change. How we learn, what we learn, where we learn, and why we learn; all these questions will be reexamined. In Leaders of Learning we will explore learning, leadership, organizational structure, and physical design.
What You’ll Learn:
- How to define your personal theory of learning
- What leadership looks like in different learning environments
- How an organization’s structure reflects its theories of learning
- How physical and digital design shape learning
- How neuroscience will affect the future of learning
Meet Your Instructor:

Richard Elmore
Program overview
Education systems around the world face the central challenge of finding innovative solutions and techniques for improving student performance. This challenge is shared by teachers, teacher-leaders, and principals who are responsible for improving opportunities to learn, with two goals: raising average levels of student performance and reducing achievement gaps between students.
Beyond schools, leaders in district offices, government agencies, professional associations, and other non-governmental enterprises also share the challenge of improving student performance at scale across entire schools, districts, and systems.
What will you learn
- To envision new possibilities for the work of students and teachers in classrooms.
- To understand alternative logics and strategies for organizing the practice of educational innovation.
- To examine the application of the emerging field of improvement science to the practice of educational innovation.
- To explore innovation and improvement in large-scale educational reform initiatives in the US and around the world.
- To improve your own practice as an educator, innovator, and/or reformer.
- To develop and manage teams that use disciplined, evidence-based methods of educational innovation and improvement.
- To employ disciplined, evidence-based methods of educational innovation and improvement to manage collaborations among schools, districts, and systems.
Program Class List
1Leading Ambitious Teaching and Learning
Course Details
2Designing and Leading Learning Systems
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3Improvement Science in Education
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4Case Studies in Continuous Educational Improvement
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5Leading Educational Innovation and Improvement Capstone
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Meet Your Instructors

Deborah Loewenberg Ball

Nell Duke

Liz Kolb

Elizabeth Birr Moje

Donald J. Peurach

Gretchen Spreitzer

Anthony S. Bryk

Paul LeMahieu

Alicia Grunow

Amanda Meyer
About This Course:
This course is part of the Leadership in Global Development MicroMasters program. In order to get the most out of this course, we recommend that you have experience working in the development sector or a strong interest in this area. We also recommend that you complete the other three courses that make up the Leadership in Global Development MicroMasters program: Leaders in Global Development, The Science and Practice of Sustainable Development and Critical Development Perspectives.
Being a leader in development means working in complex and challenging contexts. Projects rarely run as planned, and managers need to be flexible and adaptive in their approach.
This course will teach you the skills to tackle complex problems in developing – and developed – countries. You will learn how problems in development contexts are always complex – no matter how simple they may appear at first. You will learn strategies for how to dig deeper into the problem and come up with solutions that address the real issues. You will learn techniques and practical tools for understanding local context, and ways to lead effectively. This course will also expose you to the disconnect between policy and practice.
To complement our lecture videos, and enhance your learning, we have included interviews with real world, experienced and development practitioners. Some of the practitioners we interview include: David Booth, Alina Rocha Menocal, Arnaldo Pellini and Louise Shaxton from the Overseas Development Institute; Scott Guggenheim (AusAID-Indonesia Partnership Program); and Jaime Faustino (The Asia Foundation).
Uncertainty is a way of life in development, and leaders need the skills to adapt and excel in this space. Join us to learn effective strategies for being an adaptive leader in development.
What You’ll Learn:
- To appreciate the fundamental mismatch between policy and practice in development
- To understand the importance of having context, and in finding local solutions to local problems
- Skills in adaptive development practice, in the cycles of experimentation, learning, iteration and adaptation
- To discern strategies to overcome political challenges and broker new collaborations
- To comprehend how to measure progress and manage performance when working adaptively
- To diffuse results from practice, by taking them to scale and influencing policy
Meet Your Instructors:

Mark Moran

Jodie Curth-Bibb

Sarah Glavey
